PluxyReviews of pluxy.co

Response from PluxyOct 1, 2025

Hi Christine, Merci beaucoup de nous avoir signalé cela. Nous tenons à vous rassurer que nous ne facturons absolument rien en échange de bons d’achat provenant de sites tiers comme Amazon. De plus, nos produits sont exclusivement disponibles sur notre site officiel et ne sont proposés nulle part ailleurs. Si vous avez la moindre question ou souhaitez en savoir plus sur notre produit, n’hésitez surtout pas à nous contacter à l’adresse suivante : [email protected].

Response from PluxySep 21, 2025

Hi Susan, Thank you for bringing this to our attention. We're truly sorry to hear about the experience you’ve had. Please rest assured that we are fully committed to resolving this matter for you. One of our customer support agents has already reached out to you directly and offered assistance, so we can get this sorted as quickly as possible. We truly value your patience and understanding.

Response from PluxySep 15, 2025

Hi Patsy, Thank you for bringing this to our attention. We're very sorry to hear about the trouble with your order. We completely understand how upsetting this must be for you. Please rest assured that we are fully committed to ensuring this matter is resolved for you. One of our customer support agents has already reached out to you via email to ensure that we fully resolve this matter promptly. Kindly get back to our message whenever you get the chance. Thank you again for your patience and for giving us the chance to make this right.

Response from PluxySep 9, 2025

Hi Tom, Thank you so much for your review. We're happy to let you know that your order has already shipped and is on its way. Typically, our standard shipping timeframe is between 6–7 business days, so your Pluxy should be with you very soon. We can’t wait for you to receive it, and we truly hope you’ll love your Pluxy as much as we do! In the meantime, if you need any assistance at all, please don’t hesitate to reach out. We’re always happy to help.

Response from PluxyAug 5, 2025

Hi June, We’re truly sorry to hear about your experience and the frustration this has caused. This is absolutely not the experience we want for our customers. We wanted to let you know that we’ve just reached out to you again via email, as we didn’t receive a response to our initial message. Please know that we’re fully committed to resolving this for you and supporting you every step of the way. Thank you for bringing this to our attention. We genuinely appreciate your patience and the opportunity to make things right.

Response from PluxyAug 1, 2025

Hi Patsy, Thank you for sharing your feedback, and we’re truly sorry for the experience you’ve had. We understand how frustrating this must be, and we want to assure you that we’ve responded to your previous message. If you haven’t seen our reply, it may have landed in your spam or junk folder by mistake. We genuinely regret the inconvenience and are here to help resolve this with care. Please don’t hesitate to reach out again. We’re committed to making things right.

Response from PluxyJul 25, 2025

Hi Pam, Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration and disappointment this has caused you. We completely understand how upsetting this must be, and we deeply regret the inconvenience. Your safety and satisfaction are our top priorities, and we are fully committed to making this right. One of our customer support agents has already reached out to you via email to assist with your return, and we’ll make sure your case is handled with the care and urgency it deserves. We truly appreciate your patience and hope to regain your trust by resolving this matter as quickly as possible. If there’s anything more we can do for you, please don’t hesitate to let us know.

Response from PluxyJul 21, 2025

Hi Nancy, We’re truly sorry to hear about your experience. This is certainly not the kind of service we want for our customers. Thank you for bringing this to our attention. We’d love the opportunity to make things right and assist you as quickly as possible. As we’re unable to locate your transaction details from your review alone, could you kindly send us another email at [email protected] along with your order details? Please know that we’re fully committed to resolving this matter for you. We look forward to hearing from you soon and getting this sorted right away.