sheri N.
Excellent customer service and support
I ordered my first Pluxy and could not wait to use it! Unfortunately, I guess I received a faulty one, it came apart when I went to plug the base in. I was upset to say the least! I reached out to Anna in customer service and she sent me a new one so fast and easy! Now that is some great service right there! I know not everything can be perfect every time, but Anna sure made up for it! Thank you so much!
Response from PluxyDec 23, 2025
Hello Sheri, Thank you so much for sharing your experience! We’re truly sorry that your first Pluxy arrived with an issue, but we’re so happy to hear that our agent was able to make things right quickly and smoothly. Your understanding and kind words mean a lot to us, and it’s wonderful to know that you’re enjoying your new device. We always strive to provide the best service possible, and your feedback reassures us that our efforts make a difference. Thank you again for your patience and support—it truly means the world!




