PluxyReviews of pluxy.co

Response from PluxyOct 25, 2025

Hi Ina, We’re truly sorry to hear about your experience. This is absolutely not the kind of experience we want any of our customers to have, and we completely understand how upsetting this must have been for you. Pluxy is designed with safety and comfort in mind, and we sincerely apologize that this was not the case for you. Please know that we take feedback like yours very seriously. One of our customer support specialists has also reached out to you via email to offer personal assistance and help make things right. We genuinely appreciate you taking the time to share your experience and giving us the opportunity to improve.

Response from PluxyOct 24, 2025

Hi there, Thank you so much for sharing your thoughts with us. We truly understand your concern, and we appreciate the time you took to express it so thoughtfully. At Pluxy, our customers’ safety and comfort are always our top priority. The Pluxy is designed to work safely and effectively on all skin types and tones, including mature and sensitive skin. That said, we completely understand that each person’s experience can vary depending on unique factors such as skin type, sensitivity, and hair texture. We’re truly sorry to hear about your hesitation, but please know that we’re here for you. If you ever wish to try Pluxy in the future or have any questions on how to use it comfortably and effectively, our team would be more than happy to guide you every step of the way. You can always reach us at [email protected].

Response from PluxyOct 24, 2025

Hi Helen, Thank you for sharing your feedback — we’re truly sorry to hear that your order has taken longer than expected. Please know that we’re fully committed to making this right for you. One of our customer support agents has already reached out to you directly to offer assistance and ensure your order gets to you as soon as possible. We truly appreciate your patience and understanding while we work to resolve this.

Response from PluxyOct 23, 2025

Hi Kimberly, We apologize if your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving any issues. Our agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.

Response from PluxyOct 21, 2025

Hi Bush, Thank you so much for taking the time to share your feedback. We're so sorry to hear that you had trouble using your discount code — that must have been frustrating. One of our customer support agents has already reached out to you via email to assist with this and ensure the discount is properly applied to your order. Please feel free to check your inbox (and spam/junk folder, just in case) for our message. We truly appreciate your patience and understanding, and we’re committed to making this right for you.

Response from PluxyOct 21, 2025

Hi Christel, Thank you so much for sharing your feedback. We're truly sorry to hear that you haven’t received your Pluxy yet. We completely understand how disappointing that must feel. One of our customer support agents has already reached out to you via email to provide an update on your shipment and make sure you receive your order as soon as possible. Please feel free to check your inbox (and your spam or junk folder, just in case) for our message. We truly appreciate your patience and understanding, and we’ll make sure you’re taken care of every step of the way.

Response from PluxyOct 20, 2025

Hi Kimberley, We’re truly sorry to hear that you haven’t received your tracking details for your order. We're very sorry for the inconvenience that this may have caused. We did send your tracking information to the email address used for your order, but sometimes these messages can unintentionally land in other folders, such as Spam, Promotions, or Junk Mail. We’d kindly suggest checking there just in case. One of our customer support agents has already reached out to you directly to make sure we get this sorted out for you as quickly as possible.

Response from PluxyOct 16, 2025

Hi Gail, We’re so sorry to hear about the issues you experienced with your mailing and billing addresses. We completely understand how frustrating that can be, and we truly appreciate you bringing it to our attention. Please know that we’re here to help make this right. One of our customer support agents has reached out to you directly to review and correct the details on your order and ensure that we fully resolve this for you. We truly value your patience and understanding as we work to ensure everything is properly updated for you.