angel S.
They are quick to respond to enquiries
They are quick to respond to enquiries. My parcel was lost in the system and they very quickly sent a new one. My only complaint is the tracking link doesn't work. Again they were quick to respond to the issue.
Response from PluxyMar 28, 2025
Hi Angel, We truly appreciate you taking the time to share your experience! While we’re sorry to hear that your parcel was lost, we’re so glad our team could quickly resolve it for you. Customer satisfaction is always our priority, and we’re happy we could make things right. We also appreciate your feedback about the tracking link, and we’ll make sure to look into this to improve the experience for our customers. If you ever need anything, please don’t hesitate to reach out—we’re always happy to help!




