PluxyReviews of pluxy.co

Response from PluxyJul 25, 2025

Hi Brenda, Thank you so much for your kind words! We're truly glad to hear that you had a positive experience with our customer service. We’re so happy everything was handled to your satisfaction. If you ever need anything in the future, don’t hesitate to reach out—we’re always here for you!

Response from PluxyJun 24, 2025

Hi Kathleen, Thank you so much for your kind words! We're truly glad to hear that you felt supported and that we were able to assist you in a timely manner — that means a lot to us. We completely understand holding off on the full 5 stars until your Epil 3 arrives, and we can’t wait for you to receive it! If there’s anything we can do in the meantime or if you'd like an update on your order, feel free to reach out — we’re always happy to help. Thanks again for your patience and for sharing your experience!

Response from PluxyJun 23, 2025

Hi Cynthia, Thank you for sharing your feedback, and I'm really sorry to hear about your disappointment regarding the pricing. Please don’t hesitate to reach out to us at [email protected]—we’d be happy to look into this and help clarify things for you. We’re here to assist and want to make sure you feel good about your experience with Pluxy. Looking forward to hearing from you!

Response from PluxyJun 6, 2025

Hello Maxine, Thank you for sharing your experience! We're glad to hear you're getting results with just a few uses—consistency really does make a difference. If you ever have any questions or need tips to get the most out of your Pluxy, feel free to reach out. We're always happy to help!

Response from PluxyMay 15, 2025

Hi Lorraine, Thank you for sharing your experience, and we're truly sorry to hear that our product wasn't a good fit for your skin type. We completely understand that everyone’s skin is different, and your comfort and satisfaction are very important to us. We are fully committed to ensuring that we fully resolve this matter for you, and one of our customer care agents has already reached out to you directly and offered assistance. Please feel free to check your inbox (and spam folder just in case), and reply at your convenience so we can make sure this is resolved promptly for you. We appreciate you giving Pluxy a try, and we're here to support you in any way we can.

Response from PluxyApr 18, 2025

Hi there, Thank you so much for your honest feedback—we truly appreciate you taking the time to share your experience. We're really sorry to hear that Pluxy didn’t meet your expectations, but we’re glad you were able to connect with our team. We completely understand wanting to speak with someone directly—sometimes a quick conversation makes all the difference! While we currently offer support via email and messaging, we’re always looking for ways to improve our service, and your suggestion is truly valued.

Response from PluxyApr 17, 2025

Hi Margaret, Thank you so much for your kind words about our customer support and for taking the time to share your experience. We're truly sorry to hear that the replacement device arrived in that condition and still didn’t work for you—that’s certainly not the experience we want any of our customers to have. We completely understand how frustrating and disappointing that must have been, especially after already dealing with an initial issue. We appreciate your feedback and will absolutely take this to heart. We’ve shared your note with our fulfillment team to ensure that all replacement items go through an extra layer of inspection moving forward. Your comments are incredibly valuable and help us improve. Thank you again for your patience, and please don’t hesitate to reach out if there’s ever anything else we can do for you.

Response from PluxyMar 31, 2025

Hi Janet, Thank you for your thoughtful review! We're so glad to hear that you found our team polite and friendly, and we truly appreciate your patience in reaching out to us. Your feedback is invaluable, and we'll continue working to make things even easier for our customers. It means a lot that you'd choose us again—we’d be happy to assist you anytime!