Laura C.
I want to return product
I want to return product. It hurts to use. I have no information on how to get my refund. Everything I’ve tried leads to nowhere. You advertise easy returns and that’s not true!
Response from PluxyApr 21, 2026
Hi Laura, We’re really sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of experience we want for our customers, especially when it comes to both product comfort and the returns process. We’d like to make this right for you as quickly as possible. Please reach out to us directly at [email protected] , and our team will personally assist you with your return and refund. If you’ve already tried to initiate a return, kindly include any details you have so we can locate your request and resolve this without further delay. We’re here to help and will ensure you get the support you need. Best regards, Pluxy Support Team




