Sherrie
Not worth the money
Not worth the money! Purchased in Oct 2023 to remove excess hairs on my neck area (harder to see to pluck) and of course, my face and chin. Initially, I thought it worked okay. I cleaned it with the included mini brush each time. But I found that no matter how tautly I pulled my neck and face area it just didn't seem to be removing many hairs. As well, during use, it would grab at my (mostly neck) skin. Extremely painful! When I first used it on my upper lip, I couldn't stand it. My eyes immediately teared up and I had to stop and attempt smaller areas, to work my way up to doing the entire upper lip. It felt like it was pulling at some of the hairs, but upon inspection, there were hardly any removed. I would have to go over and over it multiple times and then barely see any positive results. I continued to try it over the course of the next several weeks, using different holding techniques, tilting the head in other directions, holding it closer to the skin, further away...you get the point. I really wanted this to work for me, to alleviate the need to constantly pluck and/or shave and it Just. Didn't. Work. Seriously, if you're considering purchasing this, read ALL the reviews, including the more negative ones, as they have much more an element of truth to them. Not to disparage any of the users who found it worked for them, but I found most of those reviews to be glossier than actually performance rated. I tend to do a lot of research when shopping online, especially when it involves more money than I might spend at the local store, but after all this, I think I'll go back to my lipstick razor. It did the job without all the pain and discomfort. It also cost much less.
Response from PluxyFeb 15, 2024
Hi Sherrie, we sincerely apologize for this experience. Your satisfaction is our top priority, we're genuinely sorry that we failed to meet your expectations. To help make things right, could you please get in touch with us via email at [email protected]? Our committed support team is ready to assist you and work towards finding the optimal solution to address your concerns.




