PluxyReviews of pluxy.co

Response from PluxyMay 1, 2024

Hello Lorraine, we apologize if your experience fell short of expectations. Your satisfaction is paramount to us, and we're dedicated to resolving this for you. Rest assured, our dedicated agent has already reached out to provide assistance tailored to your needs. We eagerly await your response. We are determined to identify the best possible solution to address your concern.

Response from PluxyApr 25, 2024

Hi Arci, we sincerely apologize for this experience. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the situation, we kindly ask you to reach out to us via email at [email protected]. Our dedicated support team is eager to assist you and ensure that we resolve any issues you have encountered. We look forward to hearing from you and appreciate your understanding.

Response from PluxyApr 25, 2024

Hi, we genuinely apologize if your concerns haven't been fully resolved yet. Our team has been highly responsive to all of your emails, and we hope you've received our responses. As of this writing, we're still eagerly awaiting your return tracking number as it hasn't been provided to us. One of our dedicated agents has reached out to you once more, offering assistance. We're looking forward to hearing from you and receiving the necessary information we requested. If by any chance you did not receive our replies, please check your spam or junk folder. Additionally, the tracking number you provided us (7321315251263906) is the original tracking number for your order and not the return tracking number. It's a common mix-up, but a quick check on Canada Post's website shows that the tracking number confirms that your order was delivered to your shipping address on January 25th. We are fully committed to resolving this matter and we look forward to receiving the return tracking number so we can process your refund. We're pleased to inform you that we've received your response this evening—thank you for getting back to our email and for providing us with the correct tracking number. We can now confirm that your refund has been completed and processed. We genuinely appreciate the opportunity to rectify this situation for you. Should you require any further assistance, please don't hesitate to reach out via email.

Response from PluxyApr 10, 2024

Hi Camille, we're very sorry if your experience could have been better. Your satisfaction is our utmost priority, and we are committed to rectifying the situation. Our agent has already reached out to offer assistance. We're eagerly awaiting your response and are fully committed to finding the optimal solution to address your concerns.

Response from PluxyApr 5, 2024

Hi Lori, we're very sorry for the inconvenience caused by the oversight in not receiving our response to your email. Your satisfaction is paramount to us, and we are dedicated to resolving your concerns. Our agent has taken the initiative to send you another email with a view to providing the assistance you require. We eagerly await your response to our email.

Response from PluxyMar 8, 2024

Hello ElClairo, we sincerely apologize for the inconvenience you've experienced. Your satisfaction is paramount to us, and we are fully committed to rectifying the situation. For us to assist you better, could you please send us another email with your order number? Our support team is ready to assist you and work towards finding the optimal solution to resolve this matter fully.