A.S.
Customer service superior
I placed an order for my maid of honor's dress (I am the bride who is paying for the dresses), and shortly after I discovered I have a VERY difficult MOH who insists she is not the size I ordered and was actually quite angry at me for ordering an 8 and not consulting her (she thinks she's a 4) — even though 8 is the size Alfred Angelo says she needs based on her measurements. She caused me a great deal of pain, but PSBridal did not! The customer service rep Jeanette was so gracious, helpful and understanding in listening to me when I was in a panic about what to do. While I can't cancel the order, PSBridal said they will easily let me change the size to fit my other BM I hadn't ordered for yet, so I don't waste my money on a dress that may be refused to be worn. If the customer service is indicative of their deliver, I have no worries I will receive everything when promised.



