Plunge CraftersReviews of plungecrafters.com

Great customer service

Got all the parts, bits, and pieces that I needed to upgrade my Cold Plunge setup.

It came with everything I needed to set it up Very easy installation Very good product

The product arrived quick and met all of my expectations.

I thoroughly researched cold plunges and decided on the 1/2hp chiller with the Aries xl tub. The delivery was super fast 2 days after order. I am not the most handy person and got everything set up. Was having an issue Saturday and called Plunge Crafters and left a message. Within 15 minutes of the call Nathan called me to help get everything straightened out. Emailed him a video of my set up and he quickly emailed me right back with the solution that aided in getting the plumbing correctly assembled. The tub is a great size and the chiller is great too. Would recommend anyone looking for a cold plunge set up the place to go if you want support after the sale along with a quality product go to Plunge Crafters.

I think I was one of Plunge Crafters earliest customers, and I can honestly say I’ll never go anywhere else for my plunge needs. Not only did they provide easy to follow instructions to build my Tub, their products are of the best quality and truly top quality. I’m in year two of the Cold plunge life and my chiller, pump, light kit, and filtration system still going as strong as the day I purchased them. However I was traveling for work and had realized I needed more filters asap, come home after a week of travel to find my new filters at my door step. They always go above and beyond and seem to always have what I need in stock for prompt shipment. If you are looking to get in the plunge game, look no further. I assure you that you found the company. Thank You Plunge crafters.

Plunge Crafters delivers truly world‑class customer service. They reply unbelievably fast to emails, often even on weekends, and their responsiveness has been consistent for years. Any question I’ve ever had has been answered quickly, clearly, and with genuine care. Kristen and the entire team at Plunge Crafters stand behind their products and consistently go above and beyond. Their commitment to their customers is exceptional, and it’s the reason I continue to trust and recommend them. Outstanding service from an outstanding company.