pliability.comReviews of pliability.com

Hundreds of dollars wasted. Terrible customer service. They make it extremely difficult to cancel. First off, they don't send you any reminder to cancel so your membership automatically renews. So I was charged almost $200 for a second year of an app I hardly used. I contacted customer service for a refund, which they refused. They gave me instructions on how to cancel and told me I could get the year for half off. So I cancelled, thinking I would be refunded half of the second year and be done with it. A year later, I received another charge, this time for the discounted rate, which was still $90. Infuriated, I contacted them again, stating I had cancelled the previous year and that this is a scam and I wanted a refund. I went back and forth with them several times but they continued to blame me. Ultimately, I received no refund and have spent almost $500 for an app that I never use. It's a complete SCAM. Do not give them your credit card information, do not sign up for this app. It's completely overpriced and they will keep taking your money.

Same issues as below. No notifications for renewals, take your money and refuse to refund. Absurd way to run business. Do better.

Sadly, I have experienced the same as others after signing up to a free trial. They took my payment after cancellation. Contacted customer service and they are absolutely useless. Do not sign up to a trial with this fraud of a company who will not refund you and take unauthorised payments.

I was charged £169.95 for an annual subscription renewal that I did not expect. I received no renewal reminder beforehand and no receipt or confirmation email after the payment was taken. When I contacted support, the response was entirely policy-based rather than customer-focused. I was told refunds are not possible, despite the lack of notification and transparency. After cancelling, my account displayed a lower annual price, which was explained as a price change for future renewals — something that was never proactively communicated. While the product itself may be fine for certain individuals, the billing transparency and renewal communication are extremely poor, and customer support showed no flexibility when a genuine issue was raised. I would strongly advise anyone signing up to this company to be cautious and double-check auto-renew settings and not assume reminders or receipts will be sent. Very disappointed.

Cancelled subscription but continued to take money from account

If I could do less than one star I would. Do not sign up! They take your money and refuse to refund you. Charged me a year subscription and refused to refund

Similar experience to others. Nightmare to cancel, continued charging me after cancellation, refused refund!!! DO NOT USE THIS APP!!!!

Terrible - I cancelled my monthly subscription after the free trial and they are still taking money every month, refusing to refund me. When I log in to my account it says I don't have an active subscription. Do not sign up for this!