Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Jan 30, 2026

We’re truly sorry to hear about your experience and appreciate you sharing it. Skin can react differently depending on individual sensitivity, skin condition, and usage, especially in delicate areas like under the eyes. Plexaderm has been tested and used by people of many different skin tones, but we understand that no product works the same for everyone. We take all feedback seriously and encourage anyone experiencing irritation to discontinue use, dispose of it and contact our customer experience team so we can assist further at 1-800-681-0366.

Response from Plexaderm®Jan 21, 2026

Thank you for taking the time to share your experience. We're very sorry to hear your results with make up was less than satisfactory. We’d like to clarify that makeup can be applied over Plexaderm, and many customers successfully use the two together. For best results, Plexaderm should be applied to clean, dry skin and allowed to fully set before applying makeup. Many customers also choose to mix a small amount of Plexaderm with their oil-free, water-based makeup before application, which can help achieve a smoother finish. We recommend applying gently (such as light dabbing motion) and allowing the Plexaderm to fully set for about 10 minutes and avoiding facial movements. Should you need additional tips or have any questions, please feel free to give our customer experience team a call anytime at 1-800-681-0366. We're here to help!

Response from Plexaderm®Jan 20, 2026

We’re very sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand how disappointing it is to feel that a product didn’t work for you, especially after giving it a fair try. We want to clarify that Plexaderm is formulated to work for all skin types and all ethnicities, and we do have many testimonials from customers of diverse backgrounds who have seen positive results. That said, we also recognize that individual results can vary based on skin texture, tone, and application, and not every product works the same for everyone. Your feedback about representation is important, and we truly appreciate you bringing it to our attention. It helps us continue improving how we communicate and represent our customers. Thank you again for sharing your honest experience.

Response from Plexaderm®Jan 20, 2026

We’re very sorry to hear about your experience and that the Plexaderm didn’t meet your expectations. We understand how frustrating it is to carefully follow the directions and not see the results you were hoping for, especially with the uncomfortable tightening sensation you described. Results can vary by skin type, and sometimes small adjustments can make a difference. Our customer experience team would be happy to share additional tips and tricks if you’d like. Please feel free to reach out to us directly at 1-800-681-0366. Your satisfaction is important to us. We do offer a 30-day money back guarantee, and we’ll gladly help you with a refund if the Plexaderm wasn’t right for you. Thank you for taking the time to share your feedback.

Response from Plexaderm®Jan 20, 2026

Thank you for sharing your feedback. We’re truly sorry to hear that Plexaderm did not meet your expectations and that you experienced frustration with the application process. We know how disappointing that can be, especially when you’ve carefully followed the directions. While many customers see great results, we understand that everyone results can vary depending on skin type and application technique. Our customer experience team would be happy to walk you through additional tips and tricks that may help improve your experience, if you’re open to it. Please feel free to call us directly at 1-800-681-0366 so we can assist you one on one. Your satisfaction is very important to us. We do offer a 30-day money back guarantee, so if you decide Plexaderm isn’t right for you, we’ll be glad to help you with a refund. Thank you again for taking the time to share your experience. We appreciate the opportunity to make things right.

Response from Plexaderm®Jan 16, 2026

We’re sorry to hear that you were disappointed with the Plexaderm. We understand that skincare results can vary widely, and what works for one person may not work for another. While we respect that some people choose in office treatments, our products are designed as non-invasive skincare options and are not intended to replace medical or cosmetic procedures. We appreciate your feedback and thank you for sharing your experience!

Response from Plexaderm®Jan 16, 2026

We’re truly sorry to hear about your experience, and we appreciate you taking the time to share it. Skin sensitivity can vary greatly from person to person, and we regret that this product caused sensitivity, redness, and swelling for you. This is certainly not the experience we want anyone to have. Your feedback is important to us and helps us improve. Please discontinue use if you haven’t already, and we encourage you to reach out to our customer support team so we can assist you further. Thank you for bringing this to our attention!

Response from Plexaderm®Jan 8, 2026

Thank you for taking the time to leave a review. We’re very sorry to hear that your experience with Plexaderm did not meet your expectations and that you’re no longer interested in continuing use. A slight tightening sensation is normal and indicates the product is working, however, it may be necessary to adjust the amount applied or the application technique to achieve optimal results. We’d be happy to walk you through additional tips and tricks should you decide to give it another try. Please feel free to contact our customer experience team at 1-800-681-0366 at your convenience. Additionally, Plexaderm is backed by a 30-day money-back guarantee for your peace of mind.