Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Mar 19, 2026

Thank you for sharing your experience, we’re really sorry to hear how disappointing this has been. From what you’ve described, it sounds like too much product may have been applied. When the formula leaves a visible residue, turns white, or begins to peel, it’s typically a sign that a smaller amount is needed. Using a very minimal layer and gently dabbing it in can help it absorb properly and avoid that effect. We understand how frustrating it is not to see the results you were hoping for, especially after giving it multiple tries. Please know that we offer a 30-day money-back guarantee. If your order falls within our policy, we’d be happy to help you with a return. You can also give us a call at 1-800-681-0366, we’d be glad to walk you through application tips to help you get the best possible results. We truly appreciate you giving the Plexaderm Rapid Reduction Serum a try and the opportunity to make this right.

Response from Plexaderm®Mar 19, 2026

Thank you for taking the time to share your experience, we’re really sorry to hear how disappointed you’ve been. We do want to clarify a couple of points: The Plexaderm Rapid Reduction Serum has always been formulated as a pink-tinted serum, and the formula has not changed. We understand this may differ from your expectations, and we’re sorry for any confusion that may have caused. Regarding our policy, we offer a 30-day money-back guarantee, and we apologize if there was any misunderstanding around that. That’s certainly not the experience we want anyone to have. After reviewing your account, we can confirm that your request fell outside of our 30-day money-back guarantee window. However, as a courtesy, we did provide a replacement to try to make things right. For best results and to help minimize the residue you mentioned, we recommend: - Applying a thin, even layer to clean, dry skin - Gently spreading the product out without over-applying - Allowing it to fully dry for about 10 minutes - Avoiding facial movements while it sets If you’re still having concerns, we’d truly appreciate the chance to assist further. Please feel free to reach out to our Customer Experience team at 1-800-681-0366 so we can continue working toward a resolution. Thank you for sharing your thoughts with us.

Response from Plexaderm®Mar 16, 2026

Thank you for sharing your feedback. We’re sorry to hear that your experience with the trial pack did not meet your expectations. The sample packs are designed to contain small, single-use portions, though we understand they can sometimes be difficult to open or access, and we appreciate you bringing that to our attention. For best results, the Plexaderm Rapid Reduction should be applied in a very small amount (about a pea-sized amount or less) to clean, completely dry skin. It’s also important to allow the product to fully set before applying additional skincare or makeup. When using moisturizers, serums, or makeup, we recommend that they be water-based, as oil-based products can interfere with how the formula sets and may sometimes cause flaking or visible residue. Plexaderm is designed to provide temporary smoothing benefits for many users, but results can vary depending on skin type, application technique, and the other products used in a skincare routine. If you would like assistance or tips on application, our team would be happy to help. Please feel free to give us a call 1-800-681-0366 so we can better understand your experience and see how we may assist you further. We truly appreciate your feedback.

Response from Plexaderm®Mar 5, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating that situation must have felt. Once an order is processed, orders are typically processed and shipped quickly, which can sometimes make cancellations difficult if the shipment has already been prepared. That said, we always want our customers to feel confident about their purchase. Please remember that we offer a 30-day money-back guarantee, and our team would be happy to review your order and help resolve the situation for you. We’d appreciate the opportunity to make this right. Please give our customer experience team a call so we can look into your order and assist you further at 1-800-681-0366.

Response from Plexaderm®Feb 17, 2026

Thank you for sharing your experience. We’re sorry to hear that the Plexaderm didn’t deliver the results you were hoping for. We understand that you applied it under your eyes and on your forehead and did not see an improvement in the appearance of wrinkles or under-eye bags. We know how disappointing that can feel, especially when you’re specifically targeting those areas. While many customers do see visible smoothing benefits, results can vary based on skin type, depth of lines, hydration levels, and how the product is layered with other skincare. Factors such as using too much or too little, applying on damp skin, or not pairing it with a compatible moisturizer can also affect the overall finish. That said, we truly appreciate your honest feedback. It’s important to us that customers feel confident in their purchase. If you’d like, our customer experience team would be happy to provide personalized application tips or further assistance, please call 1-800-681-0366 anytime! Thank you again for taking the time to leave a review.

Response from Plexaderm®Feb 17, 2026

Thank you for taking the time to share your experience. We’re truly sorry to hear that the Plexaderm did not meet your expectations, especially after trying it more than once over a ten-year period. We understand from your review that you personally applied the Plexaderm to yourself as well as to family members of different ages, and that everyone experienced similar concerns, including increased dryness and the appearance of more noticeable wrinkles, even when using a small amount. We can certainly appreciate how frustrating and disappointing that must have been. Skincare products can respond differently depending on individual skin type, hydration levels, environmental factors, and the products layered before or after application. Even so, we never want anyone to feel unhappy with their results. Your feedback is important to us, and we would welcome the opportunity to learn more about how the Plexaderm was incorporated into your routine so we can better understand your experience and offer assistance. Please reach out to our customer experience team anytime at 1-800-681-0366. Thank you again for sharing your honest feedback.

Response from Plexaderm®Feb 2, 2026

We’re really sorry to hear about your experience, and we appreciate you taking the time to share your honest feedback. That’s definitely not the result we want for anyone using our products. The Plexaderm Rapid Reduction formula is designed to be lightweight and quick drying, but we understand that skincare can react very differently depending on skin type, application amount, and layering with makeup. The white residue and makeup compatibility you described are not typical results, so we’re disappointed to hear this didn’t work for you. Your feedback helps us improve, and we’d love the opportunity to learn more or help make this right. Please feel free to reach out to our customer experience team so we can assist you directly at 1-800-681-0366. Thank you again for sharing your experience.