Josephine W.
I loved plexaderm
I have been using plexaderm since its inception. I loved it. However lately I’ve been having problems. Upon questioning the company they said that they haven’t changed the ingredients. My daughter has said the same thing. Something is different. Have other people complained about this too? I know it has been difficult to find a foundation that is truly oil free. I have suggested that the company develop their own line of oil free foundation. Currently I’m using oil free Almay foundation. But the problem still exists.
Response from Plexaderm®Nov 24, 2025
Thank you for being such a long time Plexaderm customer and for sharing your experience with us. We truly appreciate your loyalty over the years. We’re sorry to hear you’ve recently been having issues. We can confirm that the Plexaderm formula has not changed, and we haven’t made any adjustments to the ingredients. Sometimes changes in skincare routines, moisturizers, or the type of foundation being used. We’d be happy to help troubleshoot to make sure you’re getting the best results possible. Thank you as well for your suggestion about an oil-free foundation line. We love hearing ideas from our customers. Please feel free to reach out to our customer care team so we can look into your specific situation and help find a solution. At your convenience, please give us a call any time at 1-800-681-0366. We're here to help!



