Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Oct 2, 2025

Thank you for your feedback and for being a loyal user. We truly appreciate your continued support. We’re sorry to hear that you’re noticing a change in effectiveness over time. We’d like to reassure you that Plexaderm is formulated to maintain its strength and effectiveness from the first use to the last, as long as it’s stored properly in a cool, room-temperature environment, kept tightly capped, and away from direct sunlight. If it seems like you need to use more product over time, it’s possible that changes in application technique or environmental factors might be influencing the results. However, the potency of Plexaderm itself does not decrease as the tube is used. We’d be happy to discuss ways to help you get the best results with continued use. We also hear your concerns about messaging frequency and pricing. You can adjust your communication preferences at any time, and we’ll gladly help you with that. We’re always working on providing better deals, so be sure to keep an eye out for upcoming promotions! If you’d like personalized assistance, please don’t hesitate to reach out to our customer experience team at 1-800-681-0366. We’re here to help!

Response from Plexaderm®Sep 29, 2025

Thank you so much for your continued support over the years. We truly appreciate your loyalty! We're sorry to hear that your recent experience didn’t meet expectations. The Plexaderm Rapid Reduction Serum is designed to dry clear, and for best results, it's important to apply a thin, even layer and allow it to fully dry (about 10 minutes) before any additional steps. We understand that performance and pricing matter, and we’re always working to improve our formulas and value. Your feedback is incredibly valuable and will be shared with our product development team. If you’d like help troubleshooting your application process or have any questions, feel free to reach out to our customer experience team at 1-800-681-0366,  we’re here to help!

Response from Plexaderm®Jul 22, 2025

Thanks for giving Plexaderm a try and for sharing your honest feedback. We’re sorry to hear it didn’t meet your expectations. Everyone’s skin responds differently, and we understand that not every product works the same for every person. We truly appreciate your input it will help us improve and better serve our customers in the future. Please give us a call at 1-800-681-0366 should you have any questions. We're happy to help!

Response from Plexaderm®Jul 15, 2025

Thank you for your feedback! We truly appreciate you giving Plexaderm a try. We’re sorry to hear it didn’t meet your expectations as seen on TV. Results can vary depending on skin type and application, and it sounds like you’re doing your best to make it work. We’d love to help you find the right technique and amount for optimal results. Please feel free to reach out to our customer care team at 1-800-681-0366. We’re here to support you and ensure you get the most out of your purchase.

Response from Plexaderm®Jul 14, 2025

Thank you so much for your kind words and for being a loyal customer. We truly appreciate your support over the years. We understand that pricing can be a concern. While we can’t guarantee the return of specific past promotions, we’d love to help where we can. Please reach out to our customer experience team directly at 1-800-681-0366 and we’ll see if there’s a current offer we can extend to you. Thank you again, and we’re honored to have you as part of our community.

Response from Plexaderm®Jul 14, 2025

Thank you for your feedback. We truly appreciate you taking the time to share your experience. We’re sorry to hear that the new packaging hasn’t been as convenient for you. Your comfort and satisfaction are incredibly important to us, and we understand how changes like this can be frustrating. We want you to know that while the single 10mL tube is our newest applicator, we do offer other packaging options that might better suit your preferences. Please feel free to reach out to our customer support team at 1-800-681-0366. We’d be happy to help you find the applicator that works best for you. Thanks again for being a valued customer. We’re always listening and constantly working to improve based on feedback like yours.

Response from Plexaderm®Jun 5, 2025

Thanks for taking the time to share your experience. We're truly sorry to hear that you're experiencing redness and irritation from the Plexaderm Rapid Reduction Serum. Your comfort and safety are very important to us. Based on your description it sounds like your skin may be sensitive to our formula. We encourage you to discontinue use and dispose of the product to prevent further irritation. Should you have any questions, please reach out to our customer experience team at 1-800-681-0366. We're here to help!

Response from Plexaderm®Jun 5, 2025

Thank you for sharing your experience. We’re sorry to hear that you’re no longer seeing the same results and are experiencing irritation. Skin can sometimes change over time or react differently due to various factors. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening, or even see residue. I recommend trying a smaller sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. However, since your experiencing sensitivity with the Plexaderm, we recommend discontinuing use and disposing any addtional product you might have on hand. Should you have any questions, please give us a call at 1-800-681-0366. We're here to help!