Plexaderm®Reviews of plexaderm.com

Response from Plexaderm®Jun 9, 2025

Thank you for taking the time to share your experience. We’re truly sorry to hear that the Plexaderm Rapid Reduction Serum did not meet your expectations during such an important event. We completely understand how disappointing it must have been, especially when you were counting on it to perform as promised. Our goal is always to provide products that help our customers feel confident and beautiful. It’s clear we fell short in your case, and for that, we sincerely apologize. While results can vary depending on skin type, application technique, and environmental conditions, we know this doesn’t take away from your frustration. We’d love the opportunity to learn more about what happened. If you’re open to it, please reach out to our customer experience team at 1-800-681-0366 and we’ll be happy to assist you further. Your feedback is valuable and helps us improve. Thank you again for bringing this to our attention.

Response from Plexaderm®May 28, 2025

Thanks for taking the time to leave a review. We're sorry to hear the Plexaderm Rapid Reduction Serum did not meet your expectations. We appreciate you giving it multiple tries, and we understand how frustrating it must be when something doesn't work as intended. Every purchase is backed with a 30-day money back guarantee. Please give us a call at your earliest convenience at 1-800-681-0366, we'll be happy to further assist you.

Response from Plexaderm®May 28, 2025

Thanks for sharing your experience, and we're sorry to hear the Plexaderm Rapid Reduction Serum did not meet your expectations. We understand how disappointing it can be when a product doesn't perform as it should, especially after carefully following instructions. We appreciate your feedback regarding the texture, cracking and the difficulty opening the trial packs is valuable and we'll be sure to pass it along to our product team for review. The Plexaderm formula is quite powerful and if too much is applied you may experience dryness, over tightening, or even see residue. I recommend trying a smaller sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. While we're sorry the Plexaderm wasn't a fit for you, were grateful you gave it a try. Every purchase is backed with a 30-day money back guarantee. Please give us a call at your earliest convenience at 1-800-681-0366, we'll be happy to further assist you.

Response from Plexaderm®May 30, 2025

Thanks for taking the time to leave a review. We're sorry to hear you experienced sensitivity with the Plexaderm. We suggest discontinuing use and disposing any additional product you have on hand. If you haven't already, please give us a call at 1-800-681-0366 should you have any additional questions.

Response from Plexaderm®Jun 5, 2025

Thanks for sharing your feedback. The Plexaderm Rapid Reduction Serum formula uses silicate technology to create an invisible skin-perfecting layer on the surface of the skin. This revolutionary ingredient derived from shale clay works in minutes to reduce the visible signs of aging such as wrinkles, bags under the eyes, crow's feet, and dark circles. Even more, Rapid Reduction Serum contains the potent anti-aging ingredient Acetyl Hexapeptide-8 to promote visibly smoother, more youthful-looking skin with regular use. Should you have any questions, you may contact us at 1-800-681-0366. We'll be happy to help!

Response from Plexaderm®May 30, 2025

Thanks for your review. We're glad to hear Plexaderm works right after you apply it. You might be experiencing residue due or over tightening due to applying too much product in the areas of concern. The Plexaderm formula is quite powerful if too much is applied you may experience dryness, over-tightening, or even see residue. We recommend trying a smaller-sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. Should you have any additional concerns, please give us a call at 1-800-681-0366. We will be more than happy to help walk you through application tips.

Response from Plexaderm®May 12, 2025

Thanks for your review. We're sorry to hear that you're disappointed and that the Plexaderm Rapid Reduction Serum didn't meet your expectations. That's never the experience we want for our customers. We take concerns like yours seriously and would appreciate the opportunity to learn more about what went wrong and how we can make things right. Please reach out to our customer experience team at 1-800-681-0366 so we can assist you directly. Your feedback helps us improve, and we truly value your voice.

Response from Plexaderm®May 12, 2025

Thanks for taking the time to share your experience with the Plexaderm Rapid Reduction Serum. We're sorry to hear the Plexaderm did not meet your expectations and that had experienced difficulty with opening the single pods. We appreciate this feedback and forwarded it to the team. You might be experiencing residue due to applying too much product in the areas of concern. The Plexaderm formula is quite powerful if too much is applied you may experience dryness, over-tightening, or even see residue. We recommend trying a smaller-sized application and spreading it out evenly. Please allow a full 10 minutes for Plexaderm to dry. If you are still experiencing residue, try dampening a cotton ball/swab and gently pat on the areas of concern, this will help take away any unwanted product. Should you have any additional concerns, please give us a call at 1-800-681-0366. We will be more than happy to help walk you through application tips.