Pleaser ShoesReviews of pleasershoes.com

Ordered 2 items, Never received one of the two and nobody wants to help me. Horrible webshop, don’t order here.

My daughter bought a pair of shoes for her competition. She tried them on and walked around inside her apartment. They did not fit correctly so she sent them back. They rejected the return because they had been "worn". She explained she put them on and walked around her apartment to see how they feel. They rejected it a second time and then put a time limit on her to get a label to them to have them shipped back to my daughter. These shoes were sent around July 23rd/24th and we are just now hearing back-we had to reach out on August 19th to find out if they received the return. We are still dealing with it now on September 8th and they are putting time constraints on us for getting these back...when they had the shoes for well over a month. Customer service is terrible and takes forever to respond and trying to get these shoes back, that don't fit correctly, has been at best, difficult. I would not recommend this company to anyone in case your shoes do not fit and they will find ANY reason to NOT return your money.

Horrible experiencia nunca recibí mis zapatos

They sent me a wrong size, 4 size smaller, and when I asked them for exchange, they said you are outside the US so you should pay $40 for return and they deducted import fees and basically refunded me nothing. I live in Canada. It is unreasonable for customers to bear the consequences of technical issues within a supplier’s system. They are super rude! Avoid them if you can.

Es un timo, te mandan un sobre en vez de unos zapatos y pretenden cobrarte los aranceles

Placed an order s month ago. They never shipped it. No answers to emails. Shoes that arrive are chinese made junk. Shop elsewhere.

Dont buy from these scammers! I've ordered a size 9 pair. It's my size, all my shoes are size 9, I even have another pair of Pleaser in size 9, and they fit perfectly. But they have sent me a size 10, maybe 11. It's impossible to know the real size, because it's not printed on the shoes. But it's way too large. They have just loosely glued a "size 9" sticker on the shoes to make me belive the problem was coming from me! I contacted them telling them they have made an error, and the only thing they proposed is that I send back the pair with their label that cost 68€ (I'm in Europe), while the shoes cost me 67€. Besides, the quality is very bad, you can see all the glue thru the vinyl, it's made in China (written on the box). I could have bought the same quality on Aliexpress, for 10 times less money. And at least there is a customer service on Aliexpress... I'm really disgusted. If you like to give your money to some real crooks, buy on this site. Edit1: To answer your useless politicaly correct answer: The problem is not a problem of size not being perfect, the problem is that you sent me some shoes one or two size above what i ordered! I already contacted your customer service , lost my time writing a long message to explain, even sent you some pictures where you can see that the shoes are more than 1 inch longer than my foot, or than other size 9 shoes I own!! This problem doesn't come from me, so I don't have to pay to resolve it. If you don't understand this, don't be a merchant!! Your sizing informations are totally accurate! But if you send the wrong size, it doesn't fit! And if you don't do everything you can to correct your error, you're a scammer! Edit2: Yes, I sent my complaint and the pics to this same email you give me, and yes I received an automated answer from you that was just "Fill the return label on our site", without telling me anything about the fact that the error was coming from you. Don't try to find some good excuses about the fact that you just don't care about your customers, I did everything right on my side.... Edit3: Sure, it must be the 45 pairs of size 9 shoes that I own that must be an error... The shoes that you sent me have an inside length of 10 1/2 inches. Just check any chart on internet it corresponds to a size 10 or 10.5, far away from 9. And unlike high heels, these shoes are totally flat, so it's impossible to make an error in the mesurement... I know that a shoe of my usual size can be too thigh or to loose, but 1 inch too long is not possible... I end up the discussion here, You have made me lose enough money and time...

Die Lieferung dauerte ca. 2 Wochen. Zwei Paar Schuhe wurden mit einem kleinen Mangel geliefert. Ich habe das Zeitfenster für die Rücksendung um ein paar Tage überschritten. Das ist das erste Mal, dass ich eine Order aus diesem Grund nicht mehr zurücksenden konnte. Bei jedem anderen Händler wird eine Lösung angeboten.