Randy S.
The beyond 009 heels broke after being…
The beyond 009 heels broke after being used twice in the middle arch. I reached out to customer service and was told that they cannot provide replacement heels. I would appreciate if we could get compensated for the heels breaking so fast.p
Response from Pleaser ShoesOct 16, 2025
Thank you for bringing this issue with your heels to our attention. We’ve checked our records and don’t see any previous emails regarding this order. While we don’t offer replacements, we would be happy to process a full refund if our team confirms the shoes were not built to our quality standards. Please reach out to [email protected] with your order number so we can investigate further and assist you.



