Pleaser ShoesReviews of pleasershoes.com

Response from Pleaser ShoesOct 29, 2025

Thank you for reaching out with your feedback regarding our clear shoes. To clarify, we do facilitate returns through DHL for all international orders. Unfortunately returns are not free, as outlined in our return policy. If you choose to use your own shipping method instead, you are responsible for the associated logistics.

Response from Pleaser ShoesOct 23, 2025

Hi Nicole, Thanks for letting us know you didn't receive your order. Please note that your package is insured against loss or theft. We noticed that you didn't contact us at all regarding this issue, if you need assistance filing a claim for the missing package please reach out to us at [email protected] so we can submit the claim on your behalf, though we do need some information from you first. Thank you.

Response from Pleaser ShoesOct 21, 2025

Thank you for your feedback. We are sorry to hear about the issue with your sandals. Our footwear is rigorously tested for the demands of professional dance. However, our product guidelines cover defects in materials and workmanship under normal use conditions. They do not extend to damage resulting from specific, high-impact techniques that place extreme, concentrated stress on the shoe's structure, as this falls outside the scope of normal wear and tear.

Response from Pleaser ShoesOct 16, 2025

We sincerely apologize for the disappointment with the recent sizing and quality of our product. We want to assure you that we own and operate our own factories and have not changed manufacturers. We take your feedback seriously and will be reviewing our production process to ensure we maintain the high standards you've come to expect from us. Thank you for your loyalty since 2010—we value you as a customer and hope to have the opportunity to regain your trust. Please reach out to our support team directly so we can assist you further.