Pleaser ShoesReviews of pleasershoes.com

I bought two pairs of boots for my partner one pair fit the other don't. The high returns costs are not made clear on the website for UK purchases indeed you're somewhat fooled in thinking you are purchasing from the UK because the payment label is GLOBALE PLEASER SHOES LONDON and everything is in £ not $. Pleaser Shoes threaten non-reimbursement if you use your own courier to return items. However the courier DHL charge is 45% of the original cost of the item! I don't mind a charge to return items however this needs to be reasonable and commensurate with the value of the item itself. 45% of the item value is ridiculous, also considering this item is so light. I now have a dispute in place with my credit card provider. Section 75 of the Consumer Credit Act 1974 is a UK law providing legal protection for credit card purchases between £100 and £30,000. It makes the card provider jointly liable with the seller if goods are faulty, not as described. No action so far from Pleaser Shoes. I will never purchase items from this retailer again.

Shoes run huge and customer service is trash! Purchase from another website and save yourself the headache.

Shoes started separating from the platform within 5 wears (2weeks). Contacted customer support and they told me it was “toe drag”. When I responded, they ignored me. If you can, save up and maybe buy from hella heels.

I have decided not to place future orders with this company. I opted for expedited shipping to ensure delivery for a specific event, but unfortunately, my order arrived a week later than the website offered. I attempted to contact customer service via email regarding this issue, but I did not receive a response. Furthermore, the shoes I ordered did not fit properly. Upon returning them, I was informed that I would only be refunded $36, despite having paid $57 for the item because I have to pay a return shipping fee of $7 after the package was delivered a week late. I made another attempt to reach out to customer service via email because it really seems unfair, but again, my message went unanswered. It is with regret that I must conclude this will be my final order from this company. Please be aware if you need and plan or need a pair of shoes by a specific date.

Hello, I have never received the shoes, however the emails say otherwise…

In less than a month one of my pairs of heels have started to fall apart, less than a combined 4 hours of wear at that.

I never got my shoes no return call refund never came

Well haven’t had my shoes a month and they had already broke, the soles are detaching. This is the 3rd pair of pleasers I bought the past year with the same issue.