PlayOnReviews of playon.tv

As many others have stated they are crooks and liars. Sold me a "lifetime" subscription then later failed to honor it. They really should not be allowed to sell their stuff in the United States. Terrible company.

No support for Hulu Live TV ... so forget recording Sports and skipping the useless commentary and commercials. Only records one show at a time ... and very PC resource intensive at that ... I have a high end Samsung Laptop with 16 GB memory and high end CPU and it struggles to record full HD (1080p) and often has delays through out every recording. One recoding at a time ... even though most content providers allow multiple concurrent streams. PlayOn is pushing their "Cloud" version and clearly not enhancing or fixing the Home/PC version. PlayOn will take your money, but don't expect the product to work or get fixes when you encounter issues.

Purchased a lifetime subscription back in 2018 when they offered a lot more channels that worked occasionally. The service was never that great to begin with and the quality of the recordings always sucked. Now they are in breech of the terms of their lifetime subscription contract. Those who purchased a lifetime subscription and are interested in a class action suit should get together. These companies need to learn their lesson. Time to bankrupt these jerks!

By their description, it sounded like a great product. I paid, I downloaded the software & installed the app. When I tried to open it I received an error which informed me that I must click on a link & follow their instructions for properly enabling the cookies that PlayOn requires to operate. I was routed to Microsoft's browser "Edge" which I hate. Had to spend more time & resources doing that. Once finished with that, it opened a site "HowToEnableCookies" which, just my luck, was an available domain name that they were prepared to sell me! I have literally spent hours messing around trying to make this work. Opened their ?Support? Ticket. After days waiting for help found a response to my email that they were refunding my money & after a few days I should check my visa to make sure the refund is reflected in my activity. I clicked the Ticket number linked in the email & see with this solution, the agent marked my issue "Resolved". Oh yes, he also asked that I consider buying their products again in the future. With the ticket number, I was at least given access to there Community Forum where I was allowed to search for additional support. I can't see a single post from a customer that is more recent than two years old. I can't believe I fell for this TIMESUCK.

STOLE money from loyal customers with lifetime licenses. DO NOT send them any money, their software only works sometimes anyway.

Kinda glad I purchased a quarterly plan. Also used PayPal, which makes getting your money back easier if there are problems. However, I am pretty happy with Playon’s performance so far. It did however take 4 days to answer a question. If there are no further performance issues, I will probably purchase another quarterly plan, but def will stay away from the Lifetime Plan.

Never mind the fact that they sabotaged the so-called "lifetime" subscription to force you to pay annually again, I logged a support call 5 days ago and only now just got an answer. Oh, and it's not actually an answer come to think of it, it's more like a question... Sorry for the (5 day) delay in responding, can you try again? If it's still a problem, can you give more information? This is a complete scam! a 5-day response for support is unacceptable, and then to ask if this is still a problem? Having been in IT myself my whole life, as a minimum, they could have just looked at the log files to see what went wrong, they didn't even bother to do that, or I wouldn't get these inane types of questions. I still have outstanding recording credits with them, but they will never ever see another penny from me!

Total scam bought lifetime they violated contract