PlayOnReviews of playon.tv

had it working for years, all the sudden after their update no longer worked. Tried to blame on my hardware even though built in server in win 10 works great with same files. Built in server has much better picture quality and will work independent of internet. As for customer service whats that?

I have had this service for several years. During that time I have recorded over 10,000 episodes ranging from some short 15 minute PBS Astronomy shows to movies lasting over 2 hours. Every time I have had a problem (very few) they have helped us out. If you are interested in building a library of your favorite programs this program is for you. My usage has driven my per episode cost down to less than 4/10s of a penny, or about 12 cents for a complete season of 30 shows. Where are you going to find many bargains like that? Give Playon a try, and if you want to build your favorite shows, you will have also found a great TV viewer. You have the option of removing ads on those shows that still show them and thereby speed up your TV viewing time by around 15 to 20 %

A total waste of time can't even sign up emails go unanswered now I'm glad I didn't.

STAY AWAY FROM THIS SERVICE!!! CUSTOMER SERVICE IS A JOKE. DO NOT BUY. NO ONE CAN HELP YOU, ALL THEY DO IS SEND OUT EMAIL AFTER EMAIL TELLING YOU THAT THE ARE LOOKING INTO THE ISSUE. MY ISSUE WAS ACCOUNT IP LOCKOUT DUE TO INCORRECT PASSWORD ENTERED TOO MANY TIMES. BEEN OVER 2 WEEKS NOW AND STILL NO ONE THERE IS ABLE TO UNLOCK THE ACCOUNT. LOL BIG JOKE!!!!!!!

PlayOn advertises the ability to record video from sites like Amazon, Netflix, CBS, and more. In theory? GREAT service. Really! In practice? This service and it's support is, well, rather horrible to say the least. As a (paid) service member for over two years now, I can say , without a doubt that this is , by far, one of the worst things I've seen in my years of working with software. The staff behind this software have a set of templates that they use to reply to customers. Don't jump through their hoops to submit a ticket? You won't get a valid response... Just a cut and paste one telling you to do things differently The staff behind this software repeatedly reject proof of their software causing problems, claiming that it's the user, or something on the user's end, or that "we can't duplicate it". Not being able to duplicate an issue doesn't make it not an issue, or not an issue with the software itself. The staff behind this software repeatedly take weeks to resolve critical issues (such as software locking up computer), and instead of leaving tickets open to notify the customer of an issue being resolved , CLOSE said tickets immediately. When questioned, they simply say to "check our changelog" (which they frequently do not update) The staff behind this software repeatedly block users from social media posts, simply because said user dares to disagree with staff publicly, then threaten to cut off support because a user has 'been rude' to staff (hardly). If you don't subscribe to, and support their Utopian lie, well, you're 'rude' to them. Recently, they've removed their customer forums, simply because they can't handle the negative feedback from the majority of customers. Rather than address issues properly, they'd rather just hide them and pretend they don't exist I'll give you a fine example of how this product's "support" works: Towards the end of January 2020, I reported an issue with their product. Provided proof of the issue being caused by their product (video proof of certain actions locking the PC). The issue was acknowledged and I was informed that it was able to be reproduced by some of the members on their team (not all). The ticket was then closed, shelved, nothing since As of today (May 9th, 2020), that major issue (what else would you call something that locks up a user PC) has not been fixed. I've asked twice and their response has been the same: "it's hard to fix this one because we cannot replicate it everywhere". This group of "developers' has no idea what they're doing, no clue how to manage anything, and no right trying to sell a product that is harmful to the end user's computer. They take WEEKS to resolve critical network (cbs/amazon/etc) issues, and MONTHS to resolve critical PC issues! Do NOT, I repeat NOT give these people your money! *edit - July 6, 2020* That issue I posted in January to them? STILL not resolved, and it has started to affect more and more people. The "staff" behind this software really have ZERO clue