John
There is ZERO support these days
There is ZERO support these days. The service works much of the time even though there are issues that they should fix (i.e. if you loose internet, it cycles through your entire queue with failed download messages instead of pausing recordings). Issue is when a particular channel stops working, there's no support, no notifications, no responses written to their support email... Now going on 10 days with non-functional AppleTV + every other days emails to their support mail ID. So far, their promised 48 hr response messages have resulted in ZERO actual replies. Will be looking for alternatives instead of renewing. Glad I didn't buy a lifetime license - oh wait, I did buy buy until they revoked those for everyone by launching a new service model.