Our Mission : To provide small and medium sized businesses access to a steady stream of (capital/funding) in a simple, fast, and flexible manner that enables them to meet their immediate goals and realize long-term strategic growth.
Platform Funding (platformfunding.com) has 574 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
platformfunding.com
Website
platformfunding.com
Category
Investments & Wealth
Location
Gardena, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The agents Cooper and Phil were simply great. They are polite, have all the knowledge, they were fast and very transparent. I highly recommend them.
Response from Platform FundingSep 26, 2023
Thank you for the kind words Denise! Cooper and Phil are great at what they do! Happy to hear we were fast and provided updates along the way. We'll always be here on the sidelines for you if you have any additional needs down the road. Handle business and we wish you the best in everything you do!
CS
Christopher S.
Quick replies and great communication
Excellent communication. Answered all my questions. Quick replies. Friendly and professional service. Got the deal done quickly.
Response from Platform FundingSep 26, 2023
Thank you for the kind words Chris! Jake has great communication skills and is very involved with the entire funding process. Glad we were able to make the process stress free and fast for you. We'll always be here on the sidelines for you if you have any additional needs down the road. Handle business and we wish you the best in everything you do!
SW
Slater W.
Applying for anything can always seem…
Applying for anything can always seem intimidating, Jake and Andrew made it easy! They were super quick and easy to deal with.
Response from Platform FundingSep 26, 2023
Thank you for the kind words Slater! Jake and Andrew are great at what they do. Glad we were able to make the process stress free and fast for you. We'll always be here on the sidelines for you if you have any additional needs down the road. Handle business and we wish you the best in everything you do!
AP
Anglers Pest C.
I want to give a huge shout-out to Jack…
I want to give a huge shout-out to Jake for his outstanding help with my finances. He truly went above and beyond to assist me, showing exceptional dedication and expertise. I am extremely grateful for his guidance, which has made a significant positive impact on my financial situation. Jake’s commitment to ensuring my financial well-being is truly commendable. I’m not only impressed by his knowledge but also his willingness to go the extra mile. Without a doubt, I’ll be turning to Jake for any future financial advice or assistance. Thank you, Jake, for your exceptional service!
Response from Platform FundingAug 31, 2023
Thank you for the glowing review! Jake is very good at what he does. We will always be here on the sidelines for your business. Tag us in if you'd like to explore options down the road. Handle business and wish you the best in everything you do.
SV
Savita V.
Exceptional Service
I had the pleasure of working with Jake, and I must say that our experience was nothing short of exceptional. Jake’s attentiveness and seamless coordination with his team truly made the entire process flawless. I wholeheartedly recommend his services.
Response from Platform FundingAug 30, 2023
Thank you for the kind words Savita! Jake is very good at what he does and was all smiles after reading your review. Glad we were able to execute funding in a flawless manor. We'll always be here on the sidelines for you if you have any additional needs down the road. Handle business and we wish you the best in everything you do!
KD
K D.
Trying to guilt me into signing instead of helping me understand the contract
EDIT 9/1:
After writing this review after bad customer service by Andrew, I'm updating on the response by the company and this same rep. I was called and emailed about "resolving this" and "considering changing my review" at least 10 times in a few days. Here are the last few emails from Andrew:
Friday Sept 1:
Are you taking the review down because it doesn't seem fair given the time we spent giving you the best offer and we tried to do it for as cheap as possible for you?
On Thu, Aug 31, 2023 at 1:13 PM Andrew Goertzen andrew at platformfunding.com> wrote:
Are you able to call in today like you had said yesterday? Thank you
On Thu, Aug 31, 2023 at 11:35 AM Andrew Goertzen andrew at platformfunding.com> wrote:
Please call Brett today as we are still trying to resolve this ...
**I spoke with the owner 8/31 after being called and emailed many times to reach out to them after leaving the below review, and the owner stated he didn't agree with the sales reps lack of tact and ability to guide me through understanding a contract. Truly - this rep doesn't even care to guide me through it, as you can see in his response to me below. He also stated, though, that he has worked alot with this rep on how to give good customer service, that this rep doesn't understand what he did wrong, but that he, the owner, reprimanded him. I didn't sense in ANY WAY that this rudeness of customer service or lack of care for the customer by this rep will be fixed. I can't in good conscience remove this review because of that. I've added to the review because I keep getting tone-deaf messages from this rep and have blocked his email so he will just leave me alone.
The rep, Andrew's, regular emails to me feel like borderline harrassment and so abrasive and uncaring. I poured my blood, sweat and tears into building up my business that feeds my family, and simply stated I was uncomfortable with language in the contract sent over to me. His response (see below) is so ridiculous and uncaring, and doesn't even respond to my original email pointing to specific language in a contract that I am uncomfortable with or perhaps just don't understand.
___
ORIGINAL REVIEW: I stated I didn't like the language in the contract, and gave specific locations of the language. It states it's not a loan, that I give over rights to my bank accounts and contracts as a business owner. I emailed with these specifics, and this is the response I got - not actually helping me to understand what these sections of the contract said, helping me to feel comfortable signing a contract, but rather trying to guilt me into signing!
On Aug 29, 2023, at 11:47 AM, Andrew Goertzen andrew at platformfunding.com wrote:
I gave you a great deal. I'm making very little just to try to get this done for you cause I want to support music education to be honest.
They are giving you ###### and you are paying it back over 65 weekly payments of #######
That's all it really is. If you can't get comfortable with the language I don't know what to tell you but that's all it really is. If you can make your weekly
payments you have nothing to worry about
Response from Platform FundingAug 30, 2023
Hi there Katrina, Appreciate you taking the time to provide the feedback on your experience. The minority owner of our firm, Brett Sanders, tried to reach out to you to shine some light on the language in the contracts, but was unable to reach you. The approval that Andrew had ironed out for the business was a working capital advance which is a purchase agreement of the companies future sales. The language on the contracts would be similar to the language on the contracts with Stripe. Instead of a fixed percentage of your Stripe sales, which the amount Stripe takes can vary based on the sales for the day, we would have collected $398 a week over a 15 month term and then at the end of the term the deal would be paid in full. Andrew really does have a passion for music. You can check his music out on sound cloud. I could see how email could be interpreted, but I assure you that wasn't a ploy to guilt you into taking the deal. We appreciated the opportunity to go to work for you all the same and if you have any questions please feel free to email me at [email protected] I'd be happy to connect. Wish you the best in everything you do, Colin Neumann-Kyle (Director of Operations)
SE
SELFIETANGO
Excellent Service
Excellent Service
Response from Platform FundingAug 30, 2023
Thank you for the kind words! We will always be here on the sidelines for you business. Handle business' and wish you the best in everything you do.
SC
Sarah C.
Absolutely effortless
Absolutely effortless. Quick and easy. Highly recommend!
Response from Platform FundingAug 30, 2023
Thank you for the kind words Sarah! Glad we were able to make the process quick and easy for you. We'll always be here on the sidelines for you if you have any additional needs down the road. Handle business and we wish you the best in everything you do!
