PlatedReviews of plated.com

The food was spoiled by the time it reached my house. I would highly recommend not ordering here! Contact their "chat" and they were too busy to deal with the issue. Contacted them via email, no response.

My First experience with Plated...The ingredients just weren't the quality and the choices of what I wanted. I thought I had deactivated my account, I somehow didn't. I called, asked for either a refund or have them call FedEx to change the address being I was no longer there. They refused, even after I confirmed with FedEX that they could. So I have no way to get my food, and they are refusing to give me a refund. I am disputing the charge and I had FedEx Turn the shipment around back to sender being they refused to help me. So sad that they are going to have bad reviews ALL over the place by me just because they refused to refund me my $28 dollar charge.

ZERO STARS!!!! We had Blue Apron for more than 3 years. We thought maybe time for a change. We chose Plated. First thing we noticed in the box was the excess of plastic bags and insulation, etc.. which in the end was a waste and useless. The pineapple juice from one of the containers was over everything. The blueberries for the dessert also leaked everywhere. The worst was the meat. Blood had leaked out of three of the plastic bags it was in, the ziplock on the bag was carelessly not sealed! Blood was everywhere on every package and all over the box and cold packs,, it was disgusting! Another important thing we realized. The proteins were all the cheapest you can buy. Blue Apron provided grass fed beef, wild caught salmon, range grown chicken etc..... We also believe that Plated buys all the ingredients in bulk, and separates and divides ingredients themselves. Which of course causes the leaky packaging and less than the best products. Broken and rotten bok choy, brown scallions,, and stale pie crusts! We cancelled after our second box. It was a joke. We are now back with Blue Apron! No comparison!