PlatedReviews of plated.com

The food was spoiled by the time it reached my house. I would highly recommend not ordering here! Contact their "chat" and they were too busy to deal with the issue. Contacted them via email, no response.

Best meal kit service out there. Shame that they took it off the market. All inclusive prices. Offerings for 3 people. Brunch, lunch and desserts of all kinds in addition to dinner meals that were AMAZING. No one else can compare to Plated.

I love Plated. The food quality and the recipe flavors are fabulous. The customer service is outstanding.

I’ve ordered from Plated regularly for the last 3 years and love them. I’ve tried just about all the different subscription meal delivery companies out there and I just keep coming back to Plated. They always have my favorites and also new recipes with different ingredients I want to try. There have been only a couple times where the produce was a little overripe or the portion size was smaller than I wanted, but overall my experience has been good. I’ve never received a box that was missing ingredients. Their packaging has improved quite a bit over the years so everything stays cold even when it’s close to 100 outside. I’m still trying out a couple of other meal delivery services but Plated will remain my go-to for reliable meals.

My First experience with Plated...The ingredients just weren't the quality and the choices of what I wanted. I thought I had deactivated my account, I somehow didn't. I called, asked for either a refund or have them call FedEx to change the address being I was no longer there. They refused, even after I confirmed with FedEX that they could. So I have no way to get my food, and they are refusing to give me a refund. I am disputing the charge and I had FedEx Turn the shipment around back to sender being they refused to help me. So sad that they are going to have bad reviews ALL over the place by me just because they refused to refund me my $28 dollar charge.

Great service! Love their packaging and I always get a ton of variety with their recipes.

I’ve been using plated about 6 months and have been super happy. The website is easy to use, so is the app. It’s easy to skip weeks and change up the number of dinners you get. The customer service is a dream! They’re super nice and helpful. I’ve had a few ingredients arrive wilted or splotchy and have gotten refunds and apologies. The food itself is excellent. The recipes are creative and tasty. There are lots of options every week and in 6 months we have not repeated a single recipe! (Because we always want to try new stuff, not because recipes aren’t worth repeating). I keep saving the recipe cards thinking I’ll make them myself, but there’s always new recipes in the weekly lineup that I want to try. We will be customers for a while longer for sure :)

Been using them for years now and my experience has been mostly positive. I had one instance where some arugula started to turn before I could make the meal. But once or twice out of dozens and dozens of meals is not bad at all. They have some unique menu options and almost everything we’ve chosen has tasted really good. We like trying things that we couldn’t get ingredients for nearby. We have remade tons of plated recipes. We use plated and another service in combination for our weeknight meals. Been very happy so far. Customer service has been very good the times I’ve needed them and they offer discounts to regular customers now and then, not just for trying to get new subscribers. I appreciate that.