PlantorbPlantorb is listed under Hobbies.
Plantorb (plantorb.com) has 48 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Jennifer K.
This terrarium is fantastic! Shipping was great and well packaged. Each item was individually packaged and it all came together so quickly and it is Beautiful! Excellent product and the light in the lid is the perfect touch - so glad I purchased it.
Heidi B.
I want to love this but one plant died within 2 days and the other came as falling apart leaves of a plant. One plant and the moss is healthy.
Response from PlantorbJan 14, 2026
Hi, I’m sorry to hear this. That’s not the experience we aim for. We offer full replacements or refunds for plants that arrive damaged, as well as missing items or hardware issues. Please contact us directly so we can resolve this immediately and make it right. Contact us at: [email protected]
Linda H.
Fast and good delivery. Easy to assemble, plants arrived healthy. Good product!
EFBull
The light didn't work upon arrival. It was also hard to get the layers even as the opening is so small.
Response from PlantorbJan 14, 2026
Hi, I’m sorry to hear this. That’s not the experience we aim for. We offer full replacements or refunds for plants that arrive damaged, as well as missing items or hardware issues. Please contact us directly so we can resolve this immediately and make it right. Contact us at: [email protected]
Liz A.
Love it.. well packaged
Kristen A.
Within hours of posting my review that the plants were not in good shape upon arrival. I received a email from Plantorb offering to replace the plants. I received the new plants yesterday and they’re beautiful. What great customer service!
Response from PlantorbJan 14, 2026
Hi, I’m sorry to hear this. That’s not the experience we aim for. We offer full replacements or refunds for plants that arrive damaged, as well as missing items or hardware issues. Please contact us directly so we can resolve this immediately and make it right. Contact us at: [email protected]
Kevin B.
Very happy customer. Thinking of getting another one.
Kelli M.
I received the item broken. I reached out to seller and he said he would send a replacement. I have been emailing him for a month with no response
Response from PlantorbJan 14, 2026
Just to clarify, this customers order was fully refunded once requested.
