Rebekah E.
The plants arrived overwatered and…
The plants arrived overwatered and moldy. I couldn’t plant them in the orb
Response from PlantorbSep 9, 2026
Hi, we’re very sorry to hear your plants arrived in this condition. They should never arrive moldy or unusable, and this is not the experience we want anyone to have with their PlantOrb kit. Please reach out to us with your order information to ([email protected]) and we’ll be happy to send you a fresh replacement plant pack at no cost. We’d love the opportunity to make this right for you. — PlantOrb Team



