PITS Data RecoveryReviews of pitsdatarecovery.com

I contacted pits data recovery requesting they can get all photos and some data that I had accidentally deleted from my recycle bin, after paying over £490.00 al I have received is memory stick with only some photos of and a few parts of data that was just on my harddrive. So if you just want a part copy of what is just on your harddrive on a memory stick for over £490.00 go to this firm.Before I contacted this firm I already contracted another firm and they retrieved more data but not all I Required for less than £60.00. Incidentally Pits data recovery are refusing to give me a refund dispute what is on their contract if they can't get the information required they would give a refund.

I sent in my drive for an evaluation being told it may be $250. A couple weeks pass and they never called me back, so I had to step up and call. Once my drive was in their possession, the new quote was $2400 and tried to sell me on a discount of $1500 for a testimonial when no work was even done yet. After telling the rep that I could not afford it due to an emergency he wouldn't have it. As much as I wanted the drive back to send to another, he kept guiding me away from this decision. In order to get anything back, I had to sign. It led me through a slow, antiquated process to receive my data, some of which I did not want to be recovered. Customer service was awful and never properly guided me through the remainder of the recovery. Their previous response to this review is that they will hide behind their contract, which I only signed after I spoken to Mister "Rise and Grind" (I'm sorry I could not find his name on any of our correspondences but remembered this as a comment he said when speaking on the phone). I should have never sent my drive if I properly knew what I was getting into and I suggest you do too!

All the research I did to try and recover the data stored on my external hard drive led me to believe is was a loss after the drive no longer worked. I placed it in a drawer for the last 5 years or so. But I decided to give it another try recently, and I discovered PITS Data Recovery Service. I was very nervous shipping my hard drive, but I followed their instructions and was notified when they received it. Within a couple of days they advised they were confident they would be able to retrieve the data from the drive. I gave them the approval to go forward and it was the best decision I could have made. They were SUCCESSFUL! I was extremely happy with the outcome! The entire process was smooth and easy and everyone involved was very professional and courteous! I highly recommend PITS Data Recovery if you find yourself in the same type of situation. Thank you so much Pits!!!

I sent my SD card into this company because I had vital footage on it that I wanted to retrieve. They advertise 99% success rate but I must have been the one percent because they found nothing. They had charged me for finding my footage and they then even had the cheek to charge me extra something like £14 to return my Unreadable SD card. After not finding any footage you would have thought that any reasonable company would have just put the SD card in the second class post and sent it back with their apologies. Nothing of the sort. I will never use this company again. All they are after is my money. Shocking.

It wasn’t my first time being referred to PITS Global and once again, I was very impressed with their level of customer service. After submitting my faulty 4TB hard drive, I was kept well informed throughout every stage of the process. Thr service a isn’t cheap, but there were no hidden costs, and everything was handled with good professionalism. They could recover the irreplaceable data. Fred was particularly helpful and approachable, making the experience feel personal rather than dealing with one of those faceless and cold "corporations". Couldn't thank PITS enough.

I had an unbelievable experience with PITS. I thought my data was gone forever and they retrieved 100% of it. They were very responsive and always communicated with anything I needed and questioned throughout the process. Would recommend to anyone in need of getting data back!

Losing an external hard drive and trusting someone to help recover data can be a scary and stressful process. PITS Data Recovery had excellent communication, reassurance, instructions, and customer service from the moment I called them and throughout the process. They were very passionate about making sure I completed the process and recovered everything on my drive. This can be expensive, so they worked with me on options and in the end it was worth it. 25 years' worth of precious photos/memories saved, and important documents recovered. They rated highly on my BBB research and lived up to the reviews. I will recommend them to a close friend who has experienced similar hardware failure and loss.

PITS restored the data on my corrupted hard drive after a highly skilled tech expert said he couldn’t help. The company was very professional, following up several times as needed. PITS did what they promised and I couldn’t be happier.