www.piscifun.comReviews of piscifun.com

Response from www.piscifun.comJun 23, 2022

Sorry for the problem brought to you. We will try our best to improve our website system and improve the quality of our customer service. Sorry for the inconvenience again.

Response from www.piscifun.comApr 8, 2022

Hi Tim, sorry for the problem brought to you. Thanks for pointing out our issue, we will continue to improve this situation in the future. If these problems occur for some special reasons, we will also contact customers in time. Sorry for the inconvenience brought to you.

Response from www.piscifun.comNov 4, 2021

Hi Cody, terribly sorry for the delay, We never expected it delayed such a long time. do you wish us ship you a new one or fully refund you now ？

Response from www.piscifun.comApr 8, 2022

Sorry for the problem brought to you. Have you received the rod now? Sorry for the late reply to you due to logistical issues. Don't worry, if you haven't received the product you ordered, we'll help you.

Response from www.piscifun.comJun 3, 2021

Hi Chris, we can not fake tracking numbers those are provided by the carrier. Since all our products are sold online sometimes the quantity will sell out before the inventory can regenerate. We can always cancel an order and refund your card for the purchase. As for a lost shipment that is beyond our control. We do not personally deliver your items. We use UPS, FEDX, and USPS. Unfortunately sometimes packages are lost. We are sorry you feel as though we have bad customer service this is not our intention at all. We always try to get the items to the customer in a timely manner. All our items ship from the Amazon Warehouse in New Jersey. If every we are out of stock and can order direct from the manufacturer we will let you know. Also all order delivered direct from the manufacturer will not have US tracking number. If you would like to call and discuss your frustration will our customer service member please feel free to call us at 865-601-1047. Again we are sorry you are upset with your purchase. We would be happy to offer you a solution that would make you feel better.

Response from www.piscifun.comDec 23, 2020

Randy, We are sorry for the delay in your order. Unfortunately we are at the mercies of the shipping industry to get our inventory. If you would like we can cancel and refund your order. Please give me a call at 865-601-1047 or email at [email protected] and we would be glad to do this for you.

Response from www.piscifun.comNov 24, 2020

Hi Kevin, This does not sound right. I would be glad to help you with your return. May I have your order number, or you can give me a call at 865-601-1047.

Response from www.piscifun.comOct 12, 2020

We are sorry for your bad experience, sir.If you need timely reply service,please leave messages on Piscifun Facebook page or Instagram.We will ensure that your problem will be properly solved.