Evan S.
Overseas customer service difficult to deal with.
They shipped my reel in an envelope. Never had a fishing reel shipped to me in an envelope. That's cheap. I'm having a hard time returning the reel because their customer service is overseas and they don't respond to you till 1 - 3 days later. When you are purchasing they are helpful but if you have an issue or would like to return a product.. It's a pain in the butt.

