Collin D.
I've been using pionex.us for a couple…
I've been using pionex.us for a couple yrs now.. and it's not been good.. my bots lose more money than they make.. every single time.. I start a bot.. build up a sizeable invest meant.. then boom it never stays in the green... or only makes 1 transaction a day... then when you stop the bot if you have 250 invested you might get lucky and get back 125.. I have 2 bots now that total about 160 but my account total say 117..
Response from Pionex.USJul 25, 2024
Dear User, Thank you for your feedback. We value you as a long-term user of our platform. The performance of the bot depends on various factors such as market conditions, the coin pair you choose, the bot type, and the bot parameters. It is important to note that in a downtrend market, the bot can help reduce risk and gain profits from market fluctuations rather than simply holding assets. However, in a downtrend market, your unrealized losses may be greater than the realized profits made by the bot, which still helps you to reduce risk and average down your holding assets while simultaneously making arbitrage profits from market fluctuations. The transaction amount per day depends on the specific coin pair's market fluctuation and the bot parameters. Generally, you can increase the transaction amount by tightening your bot's trading range and increasing the grid amount. If your bot is at an overall loss and you decide to close it, you have two options: either sell your holding assets or keep them. If you choose not to sell, your unrealized losses will not be realized, and you can simply hold your assets until the market rebounds. If you need further assistance, please contact our support team via live chat or email at [email protected].