Amanda T.
Excellent assistance
Joseph at Pinwheel did an excellent job helping me to get my daughter's phone working with mobile data again. He was patient and explained things in a very clear and simple way. I am grateful for his help.

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Amanda T.
Joseph at Pinwheel did an excellent job helping me to get my daughter's phone working with mobile data again. He was patient and explained things in a very clear and simple way. I am grateful for his help.
Customer
This phone is the solution we have needed for years. Easy parental control dashboard, son likes that it looks and operates like regular smartphone, but he can't work around it like other parental control apps we have tried. EXCELLENT customer service, Very responsive. Can't recommend them enough! This mom is a happier mom and less stressed because of this phone.
Jennifer Giles B.
I couldn't get location permissions to work and the person that helped me was extremely helpful and got it working pretty quickly.
S.Hunt
I am so grateful for the help today! Ed kept working until our issue was completely resolved and fixed. Thank you for the service!
Debbie B.
Pinwheel is an amazing company. Our family is very happy with the phone and the tech support is incredible. I am a structured person so I definitely like the Days, Modes, and Routines. I especially like the apps that are tools for learning and growth and without addictive social media or inappropriate websites. Now I can relax knowing that my children have a safe list of contacts and that I can monitor their activity from my own phone or caregiver portal. I have 9 children on Pinwheel phones and we (parents and children) are all delighted with this product.
Cheri
Joseph took the time to understand the problem and correct it for us. It seems like a complicated matter, but he worked through it efficiently and kindly.
Denise G.
Every time I have questions, usually because I’m clueless, everyone is very patient and helpful!!! Thank you!
K. C.
I selected some apps from the app boutique that were not appearing on the phone. Reached out via chat to get help and Genn G. was with me over an hour fixing the issue. Really appreciated the time she took resolving the issues with the apps.