Jennifer T.
Fantastic company
Fantastic company! The only reason my kids have phones!!!!!!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jennifer T.
Fantastic company! The only reason my kids have phones!!!!!!
Julianne
All apps are Pinwheel tested and approved. We requested a specific app that my daughter needed for her job. Pinwheel responded to our request within minutes and kept us updated throughout the approval process. Within a week the app was approved and ready to go! Excellent communication throughout!
B.D.
I have had nothing but 100% positive interactions with your customer service team. Both representatives I spoke with today were committed to helping and resolving the problem we had with our Sons phone. Trusting a company with cell service for a child is hard as a parent but the service alone means that I recommend your company to anyone who might benefit. Thank you for the assistance and service.
Krissi
I reccomend Pinwheel whole-heartedly! The service is wonderful and secure. Such a great product to teach children how to use technology as a tool, not entertainment. The customer service is top notch-friendly, helpful, and efficient!
Angela S.
Mark was very helpful in resetting the phone.
Georgia T.
Excellent customer service and experience. We were tired about an overnight flight and didn't have the capacity to deal with nothing. We came across the Pinwheel storefront and the gentleman who assisted us was extremely knowledgeable, and had us in and out in less than 5 minutes! Lovely people!
Jeanne W.
Chen resolved all my issues when setting up a new pinwheel phone
D N.
Pinwheel CS has always been one of the best. Today was no exception. Chen B CS rep was very thorough, efficient and helpful.