Allison T.
The staff was so helpful
The staff was so helpful. We were having some trouble setting up some the apps correctly and they provided prompt feedback and everything is working. Thanks so much!!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Allison T.
The staff was so helpful. We were having some trouble setting up some the apps correctly and they provided prompt feedback and everything is working. Thanks so much!!
Beth S.
Child was locked out of their phone and Julia O. was most helpful in getting us back in!
Blossom A.
This was great. We used pinwheel till we felt comfortable switching to other supervising methods. It gives a lot of security for parents and kids.
Maria O.
Representative was very helpful, answering questions and solving problems quickly, made me feel like a valued customer.
AS B.
Mark was very patient and helpful in getting my child's phone reset.
Mandy Y.
Julia O was very patient with me and spent a considerable amount of time helping me get my kids Google Classrooms set up. She never rushed me and in the end it all worked out. Even after we got disconnected she was quick to jump back on the chat session to continue helping me. Thanks Julia!
Candice H.
My son broke his phone and it won’t turn on. I chatted with a person named tony and was offered the choice to buy a new or refurbished phone. The process was absolutely painless and we now have a refurbished phone on the way. Pinwheel is always so easy to deal with when we need them.
KVK
Fantastic help!