Lynnette H.
Troy was very helpful getting me some…
Troy was very helpful getting me some screen protectors ordered.

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Lynnette H.
Troy was very helpful getting me some screen protectors ordered.
Kelly S.
Trying to get my daughter's gmail set up on her new phone and needed assistance. Julia was patient and helpful. Got it done.
Katherine Montoya A.
It was great, Chen was very patient and was able to figure out how to fix my issue
Amy S.
Chen was quick to respond to concerns I had and we were able to resolve the issues. He took the time to understand what was happening and went right to work.
J B.
Chen was very knowledgeable and answered all my questions. Placing my order and getting a multi child discount was perfect.
Megan
Quick, easy to use. Helpful! Tony was great and patient.
Shanyn T.
Tony effectively fixed the issue we were having with placing phone calls to/from our pinwheel device. When navigating away from the chat to place a trial phone call, I did get “booted” from the chat and a brand new window opened when navigated back. This seems to happen every time I use the chat feature.
Manda
Chen B. Was super helpful and within just a few minuets managed to drop my stress level by a ton. I flubbed up and they had no issues working with me. They didn’t have to but they did.