Adam
Expert help
Expert help. Felt like I was really being taken care of. Thank you.

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Adam
Expert help. Felt like I was really being taken care of. Thank you.
Tim
Tony was really helpful and helped me replace our current phone.
Adriana
I had a great experience with Mark S. He Helped me reset my sons phone and was very knowledgeable.
Justin T.
Pinwheel was super helpful getting us a new phone when our son lost his. They got a new one going within 20 minutes.
Niki G.
We love our Pinwheel phone for our 13-year old daughter. The customer service is also incredible!
Richard E.
I called in as in had a payment problem and my problem was fixed quickly and I was able to get back to business thank you for the fast and ease of fixing my mistake
Alicia D.
Ems L was very helpful today. I just needed a new phone and he quickly helped me accomplish the new order and was super kind. All of my experiences with pinwheel employees have been positive and I love the service they provide. Thank you!
Robert P.
Awesome service for a first cell phone for your child! Really cool features, great range of controls. Absolutely everything you would want for your child to be on the phone safely! Customer Service was super prompt and helpful as well!