Heather Bowie H.
Very responsive and helpful!
Very responsive and helpful!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Heather Bowie H.
Very responsive and helpful!
Dan
You folks kind of pioneered zero-tolerance hi-tech parenting -- the key piece of a success in helping someone with a p*** addiction come clean for some time, so they can gain hope for their future. Pinwheel has brought to life the viable scheme of using a phone as fun/useful but non-pure-entertainment (therapist approved) apps, which we will carry forward to a regular phone later in his life (with some MDM / real time AI nudity filter) control with another adult partnering with him). This matches the rule I've had for years: If something improves your life, keep using it, if not dump it.
Emily
Ems L solved my problems in no time! I've been trying to get my Google Drive working for a few days now. I decided to ask again and Ems L was the person that helped me. He was a great help!
Chris W.
Very helpful customer service and tech support!!
Sharon B.
This phone has been perfect for us! Customer service has been excellent any time we have asked for help.
Kristi M.
So patient and friendly. Very knowledgeable and able to ask the right questions to get to the bottom of things.
Leah S.
The customer service rep. was friendly, professional, efficient, and knowledgeable.
Jeff S.
It's a great service and a perfect service/product for a child that needs a comminication device, not a toy