Justin O.
Rizza was prompt and helpful!
Rizza was prompt and helpful!

Devices that grow step by step with your childMost families feel stuck between two options: shut technology out entirely, or hand over a smartphone and hope for the best. We built Pinwheel for the parents in the middle. You know your kid better than any app, brand, or platform ever could, and we're here to back up your instincts with real tools and guidance.Technology, one stage at a timePinwheel Home: A screen-free, landline-style phone that starts the tech journey before a child needs a mobile device.Pinwheel Watch: Calling, contact, and location without a screen's worth of risk. It's also a first step on the readiness checklist that leads to a smartphone.Pinwheel Phone: A first phone that grows into full access exactly as fast as your kid is ready for it. Never faster, never slower.Every device starts safe and curated, then opens up as your child grows, building real responsibility along the way. Social media exposure is designed out from the start, and you stay in control throughout. Settings and controls stay visible and adjustable at every stage, and you choose the timeline, hardware, and carrier that fit your family's lifestyle and budget.Why parents trust us Full-visibility parental controlsCurated apps Live customer support from people who care A 30-day free returns policyWe believe trust is earned in the details behind the big promises. We also share the "why" behind every stage of access, so you can have better conversations with your kid and make each decision with confidence.And when your kid outgrows Pinwheel we'll help you figure out what comes next, even if it's a different phone.We'd love to hear about your experience. Thank you for being part of the Pinwheel family.
Pinwheel Kids Phones (pinwheel.com) has 771 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Justin O.
Rizza was prompt and helpful!
Jenee Naples M.
Terrific customer service. Responses were prompt and we always get the support we need. We LOVE this product. It creates a safe and responsible way for our children to have a phone that is a tool and not a distraction. Highly recommend!
Derrick P.
I couldn’t be happier with Pinwheel! From day one, their service has been excellent, and they’ve given me tremendous peace of mind knowing my daughter is safe from the harmful content and distractions that come with regular smartphones. Recently, I discovered I had been double-billed for my subscription. I reached out to their support team, and they handled the situation quickly, professionally, and with genuine care. The entire issue was resolved with no hassle at all, which really speaks volumes about their commitment to their customers. As a parent, knowing that Pinwheel prioritizes both safety and transparency means everything to me. I’m truly grateful for a company that not only delivers a great product but also stands behind it with exceptional customer service. Highly recommend Pinwheel to any parent looking for a safe, reliable, and family-friendly phone solution!
edandolhotmail.com
Pinwheel customer service through live chat is great. They are prompt, friendly, informative. Ive never left the chat without a solution!
Natasha O.
I loved the ability to monitor and help my kids learn good habits on cell phones to help them be safer and learn how to navigate access at their fingertips.
Bri R.
My support tech, Chen, was such a pleasure to work with. So kind and patient, solved all of my problems/questions and really made the experience easy and painless. Thank you for such incredible support!
Jennifer O.
Chen B was fantastic!! Very helpful!
Paul D.
Rizza is a star. Patient, clear and super helpful. An absolute credit to pinwheel.