pinsandaces.comReviews of pinsandaces.com

The person I spoke to was very helpful and accommodating. He understood the issue and addressed it. Thank you for a positive experience.

I had a good experience dealing with the staff at Pins and Aces regarding tracking my order via Shop. It seems that the USPS reused tracking numbers recently that showed an order I had place on 6/9 had been delivered on 4/1. Quite impossible and confusing. The staff at Pins and Aces looked into the problem and reassured me that my order was on its way to the proper address.

Best customer service!

Smart fast answers to my questions. Information was accurate. Realistic conversation

There was an issue with shipping so I asked a question. Response was same day (Sunday) with a detailed reason for the mixup with an apology. dc

Thomas went above and beyond. Y’all have a customer for life. I’ve already told everyone how great of an experience I’ve had using y’all, thank you.

The customer service/support is always my basis. Once I got past your bot, Allie was a great help. She was prompt, informative, empathetic, detailed, AND solved the problem. 5 stars + for that. Looking forward to receiving my goodies as expected.

Incredible team. Incredible merch quality. If usps didn’t have their hiccup with tracking numbers this would’ve been the easiest order.