Bryon C.
Scammers with dishonest customer service representatives
Firstly, they sent the wrong case for my S23 Ultra not even in a box of any sort, just bubble wrap. Secondly I realized it was of poor quality as the slide cover for the cameras broke out of the case when I tried to slide it. I reached out to Pinnacle Luxuries for a refund.... No response. I waited a few days and contacted PayPal and had some dialog with Pinnacle Luxuries once PayPay was involved... They claimed they would send me the correct case... days later and no updates on if the replacement was shipped... I again got no response. I again escalated this to PayPal as a "claim", it took a few days but PayPay has confirmed I am getting my refund! "Pinnacle Luxuries" is the "Pinnacle" of scams and no honest customer service people



