Grace
Failure to follow thru with potential customer.
I had an evluation done a while back. I was ready to inquire about next steps, but realized the report I received did not include a proposed repair plan and estimate. Over the past couple of weeks, I've called the office 3 times to request it, and was told they would ask the assessor to send it which never happened. I don't want to call anymore. I wonder if this is what it is like during a repair process or if you had to address a warranty issue I would not be confident about it. Unfortunately I feel the need to call someone else.