pinkgentle.comReviews of pinkgentle.com

Very disappointed!! Ordered what was advertised as seaglass Christmas trees. Wasn’t glass.. more like plastic or resin. Overpriced for bad quality and took forever to arrive. Will not be ordering from them again!

This is a BIG SCAM. Do not order anything. Money was taken. Repeated check in's with them and they kept saying order was coming. Fake tracking number and suddenly it was delivered but then sent back to post office. DO NOT ORDER A THING. Latest email below We are so sorry for what happened. As we checked, your parcel has been returned by your local post office. What's more, this parcel will not be returned to our original warehouse, which means we can not receive the parcel neither. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. Will that be acceptable? And please give us your correct shipping address if you accept. Name: Address: City: Province/State: Country: Zipcode: Tel: Yours sincerely, Customer Service Team

This company is a scam. Three weeks later and I have not received anything. Their tracking link does not work. They added a sneaky GST tax which is not showing when you checking out. The scamadvisor.com confirmed my suspicions. They are most likely somewhere in China and not the US. Stay clear.

Ordered an item and reviewed order and price before paying! Then when I made payment they snuck in an additional sales tax amount. This tax was exorbitantly large compared to our sales tax rate. This “false” tax should have been shown in item review NOT snuck in after payment.

I wish I could give this company a zero for the scam they are running and the extremely poor customer service I received. Timeline ●Ordered two, two-piece sets on October 22nd. ● Contacted the company on November 10th after not receiving them. They claimed there was a delay in their system. ● Received the garments on November 12th. The garments looked like a middle school sewing class project. The material was the cheapest I have ever seen. The stitching was horrible. The garments looked nothing like what was worn in the ad. ●Contacted them on November 12th, requesting a refund, and explaining why I was not satisfied. I asked for the return shipping label and the return policy. I was told that I had to send photos before they could "figure anything out." ●Sent photos on November 14th but explained to them that photos should not be necessary to explain their return policy and send me the label. ● Received an email saying that they would give me $14 and let me keep the garments bc shipping them back to them would be too expensive. They offered me $14 when I paid $72 and the shipping was free. ● Ultimately, they have no return policy and intentionally do not refund money for garments that they know are subpar. ● Informed them that I was now aware of their "F" rating with the Better Business Bureau and that I would be submitting a claim with them and reporting my experience here. I work too hard for my money to deal with companies who have no return policy and do not hold me, a customer, in high regard. I am appalled by this scam in this day and time and cannot believe that this company is still allowed to sell products. Please take heed to this warning and do not purchase anything from Pink Gentle.

Absolutely NO customer service! I ordered a "dusty blue" 2 piece long sleeve sweatsuit, first they overcharged me (it was corrected), but then when I receive my order, it was the wrong color! It was a very pale blue, not at all like the picture of the color I ordered. I personally would never wear this color! Several attempts to contact them have been futile. Do not order from this company! After some investigating, I found they only have a 58% rating of satisfaction.

I ordered 2 sweatsuits for $79. They were awful quality. The fabric was itchy and it fit poorly. When I tried to return them they offered me $7. I explained they did not fit and they said their last offer was $18. There are no returns since it is expensive. DO NOT ORDER FROM THIS SITE.

ORDER #4158S294676 from 9/14 for Sea Glass Christmas Trees. I never received the first shipment. When they couldn't find any tracking info I believe they sent another which I received today. It's not sea glass at all. Some shiny painted resin. Definitely not what was advertised. Will not trust them again.