Vishal N.
withdrawal to bank is processing past…
withdrawal to bank is processing past 15 days my money is not moving to my bank account avoid this company to avoid potential cash flow issues

PingPong provides marketplace sellers and entrepreneurs global solutions for controlling their domestic and international funds. A PingPong account enables companies to significantly reduce their costs when receiving or making international payments - all on a platform that helps increase operational efficiencies, saves time and allows sellers to manage their business profits from a single source.
PingPong Payments (pingpongx.com) has 337 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Banking & Money · Woodland Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
337 approved reviews, newest moderated first
Vishal N.
withdrawal to bank is processing past 15 days my money is not moving to my bank account avoid this company to avoid potential cash flow issues
Aman V.
My money not arrived I am a Pingpong user from India Payout not coming for over 5 days What is happening? I am scared I will lose my funds
Response from PingPong PaymentsJul 21, 2026
Hi, we're sorry to hear about your experience and the issues you're facing. Please contact [email protected] with your account details, so we can investigate and support. Thank you
TS
Funds are credited in 1 week in India They used to be good earlier Now they take 1 week to credit the funds from Pingpong virtual account to my local bank account This has been going on for over 2 months yet the issue remains unresolved I am having doubts one day they will shut shop and run away with your money. Their account manager says it’s DBS bank issue Why should we suffer because of your DBS bank issue ? Looks like a scam company to me
Response from PingPong PaymentsJul 21, 2026
Hi, we're sorry to hear about your experience and the issues you're facing. Please contact [email protected] with your account details, so we can investigate and support, if possible. We've been moving money for global businesses since 2015, processing over $300 billion annually for some of the world's largest companies. Thank you
Elara A.
I had an issue receiving a payment and was waiting for almost 2 days. I contacted support, and Jenney from the chat team helped me resolve the issue within minutes. Great support from her- she was quick, professional, and
JoAnn S.
I responded to Ping Pong's request to my review on Trustpilot to write to them at the email address they provided regarding the loss of millions of dollars through their money service business. I provided a detailed response on May 20, 2026 and resent it twice. They never responded or ackknowledged receipt of my response. This company is not to be trusted and should not be used to transfer funds as it continues to be used as a platform to accept and transfer fraudulently induced wire transfers to cyber criminals. Moreover, it is high time for banks and money services businesses like Ping Pong to use AI and other technologies to prevent these transactions before they take place, to reimburse clients who have been scammed on their platform, and to be prosecuted for failure to do so.
Md sakib B.
I am totally upset.Today I create pingpongx bussiness account and submit all document.My all document is correct.There are no misinformation and anything else. However,After submit document for review within one minute they block my account.Itd totally unprofessional behavior.One bussiness licence take and setup all thing is a long process.how they blocked the account,within a second.I also done a mail regarding the matter.lets see.i need to restore my account.
Response from PingPong PaymentsJul 7, 2026
Hi there, Thank you for taking the time to share your feedback, and we're sorry to hear about your experience. This isn't the standard of service we aim to provide, and we'd like the opportunity to look into what happened. Please contact [email protected] with your contact details, so we can investigate and provide support. Thank you
SELLNIX
Horrible onboarding. SELLNIX LLC is a legitimate US entity with valid IRS EIN documentation. Denied services instantly by a malfunctioning automated bot without human review. Refusing transparent KYC video verification. Complete lack of professional support for international non-resident founders.
Response from PingPong PaymentsJun 16, 2026
Hi Sellnix, thank you for taking the time to share your feedback, and we're sorry to hear about the delays and frustration you experienced. This isn't the standard of service we aim to provide, and we'd like the opportunity to look into what happened. Please contact [email protected] with your contact details, so we can investigate and support. Thank you
Travelbae
I’ve been using PingPong for my international payments, and it’s truly been a game changer. The process is seamless, transfers are instant, rates are competitive, and everything feels smooth and stress-free. It’s a huge improvement compared to using conventional money changers, which can be time consuming and restrictive. Special thanks to Pak Edwin for always being so responsive and helpful.