Pilot Flying JReviews of pilotflyingj.com

My name is Rachel Griner. I was an employee of the Pilot on Madison hgwy in the deli. I was fired for stealing their food. Now when u cook there u have atime out time, and what time we take fresh food up and literally throw everything away that was on the floor.. Im not sure if you are aware of the food they throw away, but trust me they could feed a lot of hungry people with it. So, once I would pull the food to throw away I would take it to the back and instead of putting it in the trash, inwould wrap ot home and take to people who was hungry. I did not profit from it, but I did feed people. U can cameras and im provise u everything was timed out and goin in the trash. Now, yes I should have asked but I honestly on everything I am did not think she would have me arrested for 6 felonies counts of shoplifting. Thats 6000 do u know how much food I would have had to taken out. But the good news is its drop to 1 misdemeanor shoplifting. So, as u guys read this watch the tape. And macaroni n cheese was fixing to b thrown out. It was the end of the night, ma'am. I never stole nothing like she implied.b

This was at Store 1042 in Bridgeview IL. Clerk 335 This place should honestly be ashamed of calling itself a Pilot. The atmosphere is hostile, the service is disgusting, and the employees act like basic customer service is some kind of personal attack. The staff here are rude beyond belief especially toward truck drivers. It’s like they forget we’re the reason this place even exists. Instead of helping, they snap, yell, and treat you like you’re a problem just for walking in. Only 3 showers, by the way. So if you were hoping to shower anytime soon, don’t get your hopes up. You’ll be waiting forever. My best advice? Use the app and stay in your truck, because going inside is just inviting unnecessary stress from miserable people with terrible attitudes. And the “waiting area”? Absolute comedy. Two tables, a few chairs, and somehow they still manage to scream at you if you stand anywhere nearby. There’s no space, no comfort, and apparently no common sense either. I came in simply trying to find a part I needed, and got treated like garbage for no reason. If you hate your job this much and can’t handle speaking to people with basic respect, then don’t work in customer service. Stay home. Nobody deserves to be spoken to like that over something so simple. This location is toxic, unprofessional, and an embarrassment. Pilot seriously needs to clean house here. Avoid unless you enjoy being yelled at and disrespected

I had someone use my Debit card at 2 of the pilot stations one in Hobbs NM , Lost Hills Calf. for over $620.00 for fuel i called there office to let them know and they wouldn't even lesson to what i had to say. The only way someone can inter my debit card number without my card is if they have a employee interring it manually they wouldn't even take the dates or my information. So just be aware Pilot's are letting people do this.

1501 jack tone road ripon,CA. The employees there are not responsible alot of trailers are droped there from weeks. No one care about it ..Reserved parkings are almost full but on your pilot app they show they have empty spaces if we complait about it to their staff no one take it serious they work their like they take salary from drivers to drop trailers .. i have videos and pictures everything … I request management to take action.. that thing happens everyday here

This store is horrible it always smells like weed! The cashiers never have a personality always slow lazy as hell! I went to shower rhw towels smelt like they use no soap being in there today was the worst experience ever!!!! I will never go back

Stopped off to get gas put in my card press fill authorized Select Grade put the nozzle in my tank filler nothing happens I get go see cashier I go see cashier ask her why my transaction was canceled she says no record of it I go okay can you reset the pump please she does not seem to like that I get a whatever answer go back outside fill up the car $52 check my bank account there is a $200 on hold from Flying J my bank says funds will be released on Friday WTF Flying J I will never ever put foot on your property again

while visiting this place, there were no cashiers in the store around 5:45 in the morning I had to search for help. And when I did find some, she walked as slow as possible across the store. Took her sweet old time, trying to scan my items and gave me attitude about the cash I paid with. This experience overall was horrible and I would not recommend this gas station to anyone.

Just purchased fuel at pump 10 Flying J 3105 Doyle Road New Haven Indiana 46774 and a fraudulent charge happened just after we left at the same location Pilot. When we scanned our credit card it required a swipe rather than touch which was odd as well.