Pilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada.
Pilot Flying J (pilotflyingj.com) has 158 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 34 reviews with 5 stars · Clear filters
E C.
Frank Diaz from Pilot #1006 went out of his way to help me out... me & my small herd of goats were standard about 10 to15 miles (for two hours) away from Junction, Tx Pilot without fuel, he showed up with fuel can in hand & even followed me back to make sure we made it to get fueled up & back on my way. Can't Thank him enough for coming to my rescue, Really do Appreciate him! :-) GOD Bless
Jennifer W.
We stopped in the #416 fuel station. The women’s bathroom was the cleanest facility bathroom I have ever been in!!! VERY nice employees!!! Great job!
Steven J.
Hello my name is Steven Jones. I am a new driver, and have used Pilot in Post Falls ID, and all the staff have been great. They are working hard to keep up with the demand of all the drivers coming through. I showered yesterday and it was clean, bathrooms clean as well.
John S.
The lady at the front counter in the chair was very nice, by far the most polite and respectful customer services I have ever experienced in my entire life. I would come here any time of the day😁
cassandria C.
You have one of the sweetest cashier, fast checkout and friendly at the store number 676. Her name tag is Meshia
Arlene M.
The 2 young men (Bryan and I think Dalan) working the registers were amazing! Very helpful and friendly!! They deserve a raise fir outstanding customer service! This was pilot 0049 Oak Grove KY
monte P.
There is an employee at Kansas City Pilot truck stop on 435 & Front street that has to be one of the kindest and friendliest ladies I’ve ever met. Her name is Shelly and thanks to her, Pilot has earned a customer for life. The front street location is not the newest or nicest trucks around but I will drive 20 miles out of my way to give them my business. I just enjoy speaking with good hearted and genuinely kind people who seem to always be in a good mood. This lady is always in a good mood and she goes out of her way to help others feel good as well. Tonight, I just stopped there for a cup of coffee & realized I left my wallet at the house. She didn’t hesitate when she found out I had no money. She reached for her own purse and bought my coffee for me. Many people would have likely told me to go ahead & pay for it next time or just told me to not worry about it. But Shelly, who likely makes only a fraction of what I earn didn’t hesitate; she got her own money out of her purse and paid for my coffee. She didn’t make me feel like a loser; instead, she made he feel like family. She is just so pleasant & she shares stories with customers & takes time to listen which is becoming pretty unusual these days. She’s just always in a good mood and she seems to make everyone around her being a better mood so kind so pleasant so easy to talk to. Pilot has no idea how lucky they are to have her working there. I hope they promote her to Mgr. or if she wins the lottery or something she certainly deserves it. She you like most people you meet today- she actually listens when you speak to her. I
Linda L.
Was at this store for a few days ... staff was always friendly no matter the time. Fresh and hot food made throughout the day. Bathrooms and showers were always clean and had hot water. Used the washer and dryer once. Great movies on all day and night in the lounge. Enjoyed the ham and cheese sandwich. They also had a variety of souvenirs.
