Pilot Flying JReviews of pilotflyingj.com

If I could use a negative number I would. We just left both the Flying J in Phoenix and Pilot in Avondale. Both are absolutely DISGUSTING! The trash isn't being picked up at the Flying J. It's in huge piles everywhere. It stinks. The whole place needs bulldozed! The Pilot at least does a somewhat better job with trash. It still wrecks, which we all know why. There's a nice little encampment between that and Danny's. It's rare we go to either and it will be rarer. I wanted to go get a tetanus shot after we left!

Pilot used to be my favorite truck stop but I see they’ve changed. They hire twenty year old rude store managers for one and the customer service is about a .2 1/2 to me. That 20 yr old manager in west Odessa off I 20 needs to be fired. And they get you now on returns with their small print on the door. Pilot can go to hell!!!! I now fuel up and buy everything from Ranger here in Odessa# Loves isn’t any better than pilot either!!!!!

Worst truck stops in the country. Overpriced on everything. Some truck stops will let you get a free refill flying j and pilot you will never get a free refill of coffee or anything. You're going to pay $20 for a shower $20 for a parking spot.One nine is the same way.

They would not refund my gas money after I explicitly told them I wanted my money back. The management cussed me out. It was absolutely awful I would not recommend anybody stop at that particular Pilot Flying J that is off of 37 and 70

Pump didn’t work. Tried another and had to go inside to make gas purchase. Employees were very slow and not motivated to assist customers. Took a ridiculous amount of time just to get gas!!

The pilot in Seville OH has no showers during the night like from 12 midnight to about 8:00 am because they are short on staff, that's what I was told by an employee. Showers are shut down cause, I guess they don't have time to clean them? One of the worse services I've seen.

Pilot truck stops are terrible half the time half the pumps don't work or pump extremely slow the def hardly ever works they restart your points at the beginning of every month the truck stops are always dirty fuel lanes are always filthy loves is a much better place to get fuel. Pilots are Bush League.

Stopped at the flying j in big springs nebraska on the way to Denver. We we were there at 2in the morning and the lady at the counter was incredibly rude and condescending. There was no brewed coffee made and when we asked about it she told us that we could get the coffee from the bean pots or we could do without. It seemed that all she wanted to do was lean on the counter and be rude. The bathrooms were really dirty with no toilet paper and the trash cans were full. My wife said that there were bloody pads in the women's bathroom. The floors were dirty by the food and there was no creamer. I would prefer to run out of fuel rather than stop here again