Pilot Freight ServicesReviews of pilotdelivers.com

I have an insurance co. replace my washer. When they deliver the washer has no pedestal, so we agreed that they leave the washer while we bought the pedestal and they will install when they delivered. The delivery guy of the pedestal I think intentionally damage the bottom clean out port filter hinges. I have a camera, it looks like he went straight to that port, damaged it, told us to return it, so that he won't installed it, plus he doesn't have anybody with him so how can he bring it upstair. The replacement delivery guy won't bring down the old washer down, he said not his job, only when I let them dispose the old one, he will take it with him. This makes my wife very mad, won't bring down the old since I gave it to my relative learning how to fix appliances. I think no delivery will leave the old inside the washroom, its just they want to give us hard time. Later on they bring it down after pleading with them.

Ho ordinato un fanalino su amazon e il corriere era della pilot. Il primo giorno provano alle 10 ma il citofono non suona e dopo un po ricevo una chiamata dal corriere che mi dice che il numero civico non era specificato e che se lo volevo dovevo andare a prendere il pacco io o consegnavano il giorno dopo. Il giorno dopo e per altre 2 volte riprovano a consegnare ma dalle 4 alle 5 del mattino e sinceramente non so se abbiano citofonato visto che dormivamo.

If I could rate a Zero I would. Absolutely horrendous. Parcel out for delivery 07/04/22 at 07.27. It is now 20.27 on 08/04/22,and I am still waiting for delivery. Pilot have changed the Delivery time 4 times. Amazon you need yo sort this out.

they deliver tool box Sams Club . Damage I give them 0 stars.

I wish I could give this company less than one star, but I can't. My kayak sat in limbo for 3 1/2 weeks and then the day it was to deliver (appointment made BY them), I sat around all day. Called them at 4PM just to find out they "thought" they had emailed me that they had lost my kayak! If you order from a company that uses this one, may the odds be ever in your favor. I cancelled my order. I do not trust them to get a second one to me when they couldn't handle the first one.

Pilot Domestic Pickup Services, JFK and nationwide: you absolutely need to notify customers in advance if the person(s) picking up inside of an urban apartment building will not be wearing any sort of mask whatsoever, since your most recent pandemic update, dated September, 2020, indicates that all such employees will continue to wear masks, even if customers do not. Because I have lung cancer and prior to that, already had autoimmune diagnoses, my brother, staying with me full time since 2020 to help, since my condition has progressively deteriorated, had been ready to put on his new N95 just before the exchange with your employees. However, we are both horrified that the employee entering building after building had no mask at all. Forget whatever mandates are lifted, especially in NYC: you should know better. I am now wearing a mask inside my own apartment, even though my brother was masked, since this is the first not-masked worker we’ve seen inside a non-commercial space, and I literally have fought off infection after infection for the last year plus from whatever residual microbes my brother has brought back into my small apartment after far safer, fully-masked interactions. It’s the already sick people that are STILL at HIGH RISK, and as a global freight and logistics company, you should know already know that the very recent lifting of mandates has far less to do with there being less risk for EVERYONE than with restoring economies. Your customer-facing employees need to STILL be masked for you to make any absurd claims about having “a trusted network of global partners.” Updating your stupid website, or verbally warning consumers at the very least, would be far cheaper, since it’s already clear that as a business entity, you are among the most shameless. How dare you.

Only reason I am putting 1 start is because it makes up to leave a review. Ok this place is trash so just like every one else review is the same. They say it’s supposed to arrive this date but yet it don’t show up. Then they say u have to schedule a delivery time and when u do they say it hasn’t been checked in yet to check back in 48 hours or they will give u a call well it’s been a week and still they say the same stuff. Man how are they in business. So zero stars and will never use them again.

Expected my delivery of very expensive equipment from 9-12 which I assumed was noon. At 5:30 when it hadn't arrived, I called customer service when I was finally ablr=e to get someone on the phone. She was polite but I couldn't understand her. Finally got it from her that she would contact the driver and let me know when to expect it. Never heard back from her. Waited all day for the item as I was supposed to sign. Worst shipper I've ever dealt with. After reading these post, hoping my item shows up in the next month. No updates to their tracking.