Transportation and logistics with worldwide coverage, 24/7. View Pilot’s shipping options, get a quote, and contact your local Pilot station.
Pilot Freight Services (pilotdelivers.com) has 308 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Shipping & Logistics · Coatsville, Pennsylvania
Excellent
Shipping & Logistics · Pen Argyl, Pennsylvania
Excellent
Shipping & Logistics · PHILADELPHIA, Pennsylvania
Excellent
Shipping & Logistics · Carlisle, Pennsylvania
Excellent
Showing 268 reviews with 1 star · Clear filters
Charles H.
they picked up a package in Lenexa Ks on 5-22-23 to be delivered to me in Austin Tx. Today is 6-3-23 and I am still waiting. When I tracked the package, they said it was to be delivered on 6-2-23 between 10am and 6pm. They finally delivered my package today 6-6-23, told driver they picked up in Ks on 5-22 and he said that it was sitting in their warehouse for 2 weeks.
Cordon S.
Pilot had the item in their possession for 2 days prior to delivery day. They had the item on 5/16/2023 delivery was scheduled for 5/18/2023 they called in the afternoon to let me that they were not Going to deliver the item until 5/22/2023 completely unacceptable !!! But you as the consumer are powerless
Robin W.
Thank you to the lazy driver for dropping a full pallet of blinds in the driveway of my business without coming to the door and telling us they were there. Receiving a phone call telling me there were blinds sitting outside in the elements is not the great news when you are the only one on campus to move 25 blinds across 5 acres to another building by yourself. Not only would I never use Pilot to ship or delivery anything for me or my company, I will no longer do business with Lowe's where a delivery is involved. After reading reviews it appears this is a on going issue with your company. My recommendations.... don't use them.
LeRoy F.
This company transports freight for Amazon.com. I am rating them at 1 star, because they do not scan the Amazon Return Label when they receive a returned piece of furniture. This problem leaves the Amazon customer hanging for weeks, unable to receive a refund, because Amazon has no record that the furniture was picked up.
Rohan W.
These, I don’t even know how to describe them have no manners, respect or courtesy! I don’t know how they remain in business!!! I would love to get another call from them to pick up any product from me and then that person would definitely get it!! I wish I could give 0 starts
Cathy G.
My package was set to be delivered on a Saturday between 12-3. No package! I called the company and they said they are closed on the weekend!!!!! Why do they have a schedule set up to deliver on Saturday’s? My package is sitting in the warehouse and no one has contacted me to reschedule. I’m surprised Amazon uses this company. I’m going to be looking for a refund and it’s costing Amazon money!!! So frustrating!
Steve
This is one of the worst shipping companies. I paid over $500 to get a piece of artwork shipped from Dallas to Tampa. It was picked up on 12/14/2022. It was delivered to Dallas airport on 12/16/2022. It still sits there according to tracking on January 3, 2023. NO ONE FROM THE COMPANY WILL RESPOND TO ME VIA WEBSITE, EMAIL, OR PHONE. Advertised 24/7/365 customer service is a complete lie. Negative feedback across multiple platforms is the norm. HOW DO RESPECTED COMPANIES STILL USE THIS COMPANY. I AM EXPLORING LEGAL ACTION.
Larry B.
Horrible shipping company and shame on Amazon for using them. Bought a chair from Amazon and have been trying to send it back now for two weeks. Pilot never showed and never called twice in a row. I called Amazon and they apologized and set shipping up again with this crappy company. Just don't do it, find another shipping company.