Pilot Freight ServicesReviews of pilotdelivers.com

Delivered 85 inch tv from Walmart It’s cracked. You guys suck big time. You didn’t care about the customer. All you care about is on time delivery. Cost me 900 bucks. But that’s alright. You be out of business soon with this kind of service

So pilot tried to deliver a item off amazon and I refused it to be sent back,have proof,no updates about delivery or even customer refusing,now I cant get my refund because of this Luckily have video of them leaving with parcel,this needs to be sorted,absolutely shocking service

Xpress Inc This company is ran by a lady name Olga and Reggie I was a 1099 contractor my pay check has been shorted in the sum of $400 total they contract for Ceva Logistics in Lebanon TN, and Pilot freight services in la vernge, TN . My daily rate per there agreement was $200 a day, I trainned a total of 2 days with a trainer-him driving showing me how to do my route, my training rate during that period was $150 a day. I was giving my route after this I was solo my rate was supposed to be $200 a day, saw my pay check contacted this company was told I was still in training with a solo route and no trainer Riding with me, driving daily out of the state of Tennessee on my on, Reggie mentioned do you think we're going to pay you full pay for less then 14 stops pre day this isn't in any contract I signed just a company that took me to the cleaners as a 1099 contract driver. Suggest the pilot freight services cancel there contract with Xpress Inc, now I know by pilot workers its well known Xpress Inc don't pay there driver's and people are leaving weekly, I'm Ken by the way.

God only knows why Amazon are passing Prime items over to Pilot. I knew parcel had been dispatched, was no update on tracking. Believed it would be delivered in 5 days time. Found they knocked on my door, drove off before I answered it seconds later. How did they know I was at home as my curtains were shut? Appears no couriers do a decent job nowadays, how would they feel if a parcel of theirs was stolen? If it wasn’t for us they wouldn’t have a job.

Missed your first delivery date now you’re second one today! And just received a text to schedule another 1-2 weeks out AGAIN! This company shouldn’t be allowed to be shipping anything, ANYWHERE! They can’t eve been keep a simple SCHEDULED appointment..! And not only the first one!

Stay away from this company. Very,very bad customer service. Rude, unsavory employees with lack of training and no respect for a person's home.

We requested for a quote to ship an item and they provided the option to package the item, (we paid for packaging) when item arrived to destination it was completely damaged, they did not even wrapped the shipment and the worst part is that we attempted to submit a claim and it was denied apparently because it was not supposed to be the receiver filling out the claim but the paying party, then paying party re-submitted the claim and they denied again stating it was not filled within 3 days (we submitted first claim on 10/11 and item was delivered on 10/9)....Our company ended up loosing a lot of money because the item was damaged, they never packaged the item even when we paid for it, in addition they still charged us for the shipping and denied our damage claims, this is the most horrible service i have EVER seen.

17 days to ship from TN to NW FL. Oh, and they dont work weekends. If you have a choice of frieght companies, pick someone else.